TrustRadius: an HG Insights company

What is Shared Inbox by Canary?

Shared Inbox by Canary is a communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation.

Built by the makers of Canary Mail, Shared Inbox by Canary helps manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility.

Key features:
-Unified shared inbox for support, sales & ops
- AI Chatbot that resolves queries automatically
-Built-in team internal notes and task tracking
-AI-suggested replies to save time
-Cross-platform: Web, macOS, Windows, iOS
-Team analytics for accountability & insights

Shared Inbox by Canary can be tried free for 7 days before purchase.

Categories & Use Cases

Screenshots

Screenshot of Team Collaboration
Screenshot of Team Coordination
Screenshot of Analytics Dashboard

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Screenshot of Team Collaboration

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish

FAQs

How much does Shared Inbox by Canary cost?
Shared Inbox by Canary starts at $10.
What are Shared Inbox by Canary's top competitors?
Zendesk Suite, Front, and Missive are common alternatives for Shared Inbox by Canary.