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Smokeball

Score7 out of 10

11 Reviews and Ratings

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What is Smokeball?

Smokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.

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Who Buys & Uses Smokeball

Smokeball Reviews

What users are saying about Smokeball.
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Smokeball

Verified User
Administrator in Finance and Accounting (201-500 employees employees)

Use Cases and Deployment Scope

I use Smokeball to manage matters, organize documents and emails, and track time automatically. It helps reduce administrative work and keeps everything in one place. Our use case is simple: daily case management, drafting, and billing.

Pros

  • Time capture
  • Matter management
  • Document automation

Cons

  • Navigation and interface
  • Document automation limitations

Return on Investment

  • More billables
  • Less admin
  • Better accuracy

Usability

Alternatives Considered

Clio

Other Software Used

NetSuite ERP, Salesforce Agentforce Marketing, Microsoft 365 Copilot, Microsoft Excel, Adobe Acrobat

Extremely streamlined tool !

Incentivized
Poonam Handoo
Sr. SEO Lead in Marketing at Bold Technology Pvt ltd (501-1000 employees employees)

Use Cases and Deployment Scope

Smokeball is a legal practice management software that addresses several common business problems faced by small and medium-sized law firms. The main problems it addresses are:
1. Inefficient workflow - Smokeball streamlines various tasks, including document management, time tracking, email management, calendar management, and task management, to improve the overall workflow and efficiency of a law firm.
2. Poor collaboration - Smokeball provides a centralized location for all case-related information, making it easier for teams to collaborate and access information quickly, thereby improving collaboration among team members.
3. Inaccurate billing - The software's automatic time tracking capabilities eliminate the need for manual time tracking, which helps to improve billing accuracy.
The scope of Smokeball is limited to small and medium-sized law firms, and it is designed to help these firms manage their day-to-day operations more efficiently and effectively. It is not intended for use by larger law firms or corporations with in-house legal departments.

Pros

  • Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
  • Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
  • Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.

Cons

  • User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
  • Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
  • Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.

Most Important Features

  • Document Management: The centralized document repository, which allows users to store and organize all their case-related documents in one place.
  • Email Management: The integration with a user's email account, which automatically categorizes emails as they come in, improving accessibility and reducing the amount of time spent searching for information.
  • Calendar Management: The calendar function, which allows users to schedule appointments, track availability, and receive reminders for upcoming appointments, reducing the risk of missed deadlines.

Return on Investment

  • Increased efficiency
  • Improved accuracy
  • Improved collaboration

Other Software Used

Clio, MyCase, Rocket Matter