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Snow ITSM Enhancer

Snow ITSM Enhancer

Overview

What is Snow ITSM Enhancer?

Snow's ITSM Enhancer can automatically build and maintain a CMDB, providing a single source of trusted asset information to support some of the most critical ITIL and service management processes. The vendor states that with this data, service desks can…

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Recent Reviews
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Pricing

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What is Snow ITSM Enhancer?

Snow's ITSM Enhancer can automatically build and maintain a CMDB, providing a single source of trusted asset information to support some of the most critical ITIL and service management processes. The vendor states that with this data, service desks can better focus on providing service.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Freshservice?

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

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Product Details

What is Snow ITSM Enhancer?

Snow ITSM Enhancer enables organizations to automatically build and maintain the CMDB with accurate software and hardware information. With improved data quality, users can ensure product and service catalogs are always up to date, boost help desk efficiency and unlock valuable insights into the IT landscape.

Snow pulls together detailed hardware configuration and software data for all devices in an environment. This provides complete visibility into installed applications, entitlement details, and usage information. This data is then mapped and pushed to the respective CMDB fields, via ITSM Enhancer, to power service desks.

Snow ITSM Enhancer Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Mukhtiyar Ahmed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it to configure and maintain our CMDB, it is very helpful in providing a single point of asset information available in the market to support IT service management. It automatically suns with the CMDB and provides us with real-time data. It provides seamless connectivity and integration with different vendors such as service now.
  • Seemless integration with ITSM tools
  • Automatically mapping to cmdb
  • Providing correct and factual data about configuration Items
  • None as of now
Well suited to maintain large asset details to automatically map it to CMDB.
  • Mapping data to cmdb
  • Automatically real time updates
  • Seemless integration with our ITSM tool
  • Positive outcome as we could capture the CI using our ITSM tool
Microsoft Teams, McAfee Endpoint Security, Microsoft Endpoint Manager (Microsoft Intune + SCCM)
Lucas Michael | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Snow ITSM Enhancer allows organizations to automatically create and retain the CMDB with accurate hardware and software information. With preferable data quality, one can ensure the product and service catalog is always up to date, improve help desk efficiency, and unlock useful insights into your IT landscape. strengthened software provision.
  • Get visibility of all hardware, software and applications
  • Let's you validate licensing and entitlement.
  • Capacity to augment work detailed usage statistics.
  • Normalize, augment and update data daily.
  • Ensures clean data .
  • Great in automation.
Ensures deep visibility into software and hardware across the IT infrastructure. Helps to leverage both agent and agentless discovery. It provides a complete vide of the whole IT ecosystem, on premises and in the cloud.This result into a dynamically updated asset library to drive better services outcomes.
  • Let's you ensure compliance calculation.
  • License availability.
  • Improved re-harvesting and provisioning processes.
  • Improved data quality through normalization and augmentation.
  • Translates raw information into structured data effectively.
  • Helps to shorten provisioning times.
Let's you significantly improve in the efficiency and effectiveness of IT service teams. Automatically builds and maintains the CMDB by providing a single source of trusted asset information to support important ITIL and service management processes. With actionable data at it's fingertips,the service desk can so what it does best in delivering IT services.
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