TrustRadius: an HG Insights company

What is Sobot Contact Center Solution?

Sobot offers contact center solutions, offering a platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.


Voice:A Stable and Powerful Cloud Call Center
· Smart Inbound & Outbound Call
· Global Number Availability
· Drag & Drop IVR
· Monitoring and Analysis

Live Chat:Support Every Customer in Real Time
· Omnichannel
· Unified Workspace
· Customer Segments
· AI Assistant

Chatbot:Automate Interactions with Advanced AI Chatbot
Multilingual Connections
· 24/7 Availability
· Generative AI Bots
· Knowledge Base

Ticketing System:A System for Tracking and Solving Tickets
· Omnichannel Support
· Workflow Automation
· SLA Management
· Customizable Field

WhatsApp API:Reach Your Customers Scalably
· Green Tick Verification
· Broadcast Messages
· Workflow Automations
· Reporting and Analytics

SMS:Mobile Messaging via SMS Gateway API
· High-quality Dedicated SMS Channel
· Worldwide Coverage
· Millisecond Transmission

Voice for Sales:Make Each Customer Interaction Count
· Automated Task
· Global Phone Number


Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesArabic, Chinese(Simplified), Chinese(Traditional), English, French, German, Italian, Indonesian, Japanese, Korean, Malaysian, Portuguese, Polish, Russian, Spanish, Thai, Turkish, Vietnamese.

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FAQs

What is Sobot Contact Center Solution?
Sobot offers contact center solutions, including both customer service and marketing. Sobot's products include AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API.
How much does Sobot Contact Center Solution cost?
Sobot Contact Center Solution starts at $50.
What are Sobot Contact Center Solution's top competitors?
Zendesk Suite, Fin by Intercom, and Tidio are common alternatives for Sobot Contact Center Solution.
Who uses Sobot Contact Center Solution?
The most common users of Sobot Contact Center Solution are from B2B.