RECOMMENDED
Pros
- SoDash covers more social media sources than any other tool on the market.
- SoDash's AI can interpret incoming messages and select and deliver the appropriate pre-written responses, allowing us to engage with large amounts of social traffic easily.
- SoDash rates Twitter influence, allowing you to see who the most influential people to your brand are.
- SoDash allows you to set-up email alerts for messages with particular keywords, high/low levels of activity, and even audio alerts should you want to run SoDash in the background.
Cons
- The 14 day free trial was not fully functional, so I was not able to demo all its features.
Return on Investment
- It allows one customer service agent to do the work of two.
Other Software Used
Campaign Monitor, Bitrix24, Trello
