Softbrik

Softbrik is a voice-based AI/ML platform that aims to enhance customer feedback, support, and surveys. According to the vendor, this solution allows businesses of various sizes to collect valuable insights from customers, attendees, patients, and students through voice messages. The platform is said to offer personalized conversations at scale, with the goal of improving customer engagement, retention, and satisfaction. Softbrik caters to a wide range of professions and industries, including customer support teams, product managers, marketing professionals, sales teams, and healthcare providers.