Overview
What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
Important tool for converged networks.
VNQM - EYES to the Voice Network
VNQM provides a unique perspective to network monitoring.
Awards
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Pricing
What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is SolarWinds VoIP & Network Quality Manager (VNQM)?
SolarWinds VoIP & Network Quality Manager (VNQM) Video
SolarWinds VoIP & Network Quality Manager (VNQM) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
Reviews and Ratings
(9)Community Insights
- Business Problems Solved
Users of this product have found it to be a valuable tool for analyzing the quality and performance of their network infrastructure, servers, and applications. With its real-time monitoring capabilities, users are able to stay informed about the status of their network links, VoIP devices, and overall traffic. This has proven to be particularly useful for troubleshooting VoIP calls and tracing the call path, helping voice teams and network engineers identify and resolve issues in a timely manner. The product has received high praise from customers for its ability to provide insights into traffic flow and effectively isolate voice issues on the network. Additionally, the customizable charts and database allow users to monitor network performance, while the real-time dashboard provides an overview of the current network status, aiding in effective business operations. The ability to review key quality of service parameters such as jitter, latency, packet loss, and MOS has been essential for ensuring clear voice communication and meeting set QoS requirements. Overall, customers have reported increased productivity since using this product.
Attribute Ratings
Reviews
(1-3 of 3)Important tool for converged networks.
- Display expected quality-of-service versus actual results in real-time.
- Help us dig into issues quickly and thoroughly.
- Provides an early warning when thresholds are close to being exceeded.
- It could integrate easier with our ITSM and alerting system - ServiceNow.
- The user interface is a little different than other Solarwinds modules.
- For this specific functionality the price seems a little high.
- Easy visibility into our network's impact on unified communications system.
- Integrated with the other Solarwinds modules we use.
- Monthly reporting on achievement of service levels.
- Unified communications issues are expensive to us, so this helps minimize issues.
- Cost of this module versus issues prevented is close to break even.
- Harder to quantify is it helps us shorten the duration of issues.
VNQM - EYES to the Voice Network
- Quality of service monitoring.
- IP SLA Analysis.
- Ring groups should be included.
- Call recording feature is missing.
The impact on SolarWinds performance due to polling numerous nodes & large number of IPSLA operations can be difficult to predict. It slows down the entire server and its functionality.
- Return of investment.
- Eyes into voice related issues.
VNQM provides a unique perspective to network monitoring.
- It provides Call Manager statistics from either Cisco or Avaya devices.
- In addition to the VoIP data, the tool also allows one to monitor ten other SLA operation types that provide WAN connectivity and quality data as well as infrastructure and application quality data.
- VNQM has the ability to search CDR/CMR records.
- VoIP gateway and infrastructure devices can also be monitored with VNQM.
- The impact on SolarWinds performance itself of configuring a large number of IPSLA operations for monitoring can be difficult to predict. It would be beneficial to have some tools that could warn or predict the results of doing so.
- Additional background information on the use case for each SLA operation type would be helpful to the user who may not be an expert in the field. The Server and Application Monitor product provides this benefit for application component monitoring.
- The tool should be engineered to allow repeated SLA node discovery for any and all nodes in the Orion Platform database.
- VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
- The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
- We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.