Soon

Soon is a team scheduling and shift management tool designed to streamline employee scheduling and optimize workforce operations. According to Soon Technologies B.V., the product caters to businesses of all sizes, including small startups and large enterprises, in various professions and industries such as customer service, retail, hospitality, healthcare, and call centers.

Key Features

Shift Scheduling: According to the vendor, Soon allows users to create and customize shifts based on business needs, assign team members, and group shifts for a clear overview.

Intraday Planning: Soon provides a feature that allows users to visualize and distribute daily activities across the team to ensure optimal coverage and avoid over or underworking.

Time Off Tracking: The vendor claims that Soon efficiently manages time-off requests, enables the creation of leave categories, and provides a company-wide view of employees on leave.

Pulse: Soon offers an AI-powered and automated feedback process, allowing users to foster team engagement and gather valuable insights.

Apps & Integrations: Soon integrates seamlessly with essential tools such as Google Calendar, Outlook Calendar, HR platforms, and collaboration platforms like Microsoft Teams and Webex, as stated by the vendor.

Real-time Metrics: According to the vendor, Soon provides real-time insights into team operations, including shift coverage, attendance, and productivity.

Integration with HR Platforms: Soon can be integrated with HR platforms like BambooHR and Personio, according to the vendor, to streamline employee data management.

AI-generated Reports: The vendor claims that Soon generates detailed and actionable reports using AI, providing valuable insights for decision-making.

Task Management: Soon enables users to create and assign tasks, set deadlines, and track task progress for improved collaboration and accountability, as stated by the vendor.

Shift Swapping and Requests: According to the vendor, Soon allows employees to request shift swaps and time-off requests, with customizable approval workflows and notifications for managers.