TrustRadius Insights for Spike are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users find Spike's user interface intuitive and easy to navigate, with many reviewers expressing their appreciation for its design. The chat-like layout of the interface makes it feel more like a conversation rather than a traditional email client, as mentioned by several users. This feature is highly valued, allowing users to easily locate and engage with specific threads of communication.
Efficient Email Management: Many users appreciate Spike's features that help achieve inbox zero effortlessly. The mass archive and trash options, as well as the built-in unsubscribe and blocking options, are highly appreciated for saving time and removing unnecessary parts of emails. Additionally, the contact display feature showing the name, photo, and previous emails of the sender is found helpful for easy reference and organization.
Seamless Team Collaboration: Reviewers commend Spike as a complete solution for team collaboration. They value how it integrates emails, calendar events, and team collaborations in one platform. The ability to access Spike remotely while someone is presenting and share meeting recordings within the chat are highly praised for their helpfulness and time-saving benefits. Users find this comprehensive integration valuable for both personal and business tasks
Spike was put through its paces to see whether it may serve as a useful tool for our team's collaboration. For casual communication, we rely heavily on Telegram. When it came to email, I looked at solutions that would allow for a more fluid experience. Yes, Spike's was the right choice. A UI for this kind of experience was provided by its user interface.
Pros
There is an uniform experience because it consolidates email accounts.
Spike's chat-like interface is its main selling feature.
Files may be easily shared by connecting to cloud services.
Cons
Adding a little extra room to the UI will make it even better.
Pixel blocking would be excellent.
There is some work to be done on the widget that they give, despite its promising potential.
Likelihood to Recommend
In terms of email handling, Spike is a strong tool for mobile devices. It's well-suited for corporate use cases because of its level of refinement and stability. As more email clients provide note-taking capabilities such to those found in Microsoft Outlook, this feature is especially appreciated. The last email groups function is also handy.
VU
Verified User
Administrator in Information Technology (10,001+ employees)
What's special about Spike is being able to use with any email that i already have,also it was more visible, it's better to visualize emails in such a nice interface like conversations with multiple features like people mode where everything is organized by contacts which is a helpful key in a professional environment (inside the company with clients) also you can select messages who are more important to you .i love that it's easy to delete those messages
Pros
Make boring emails into conversations
Easy to delete messages
Priority :in messages
The possibility to see if someone is online or not
Cons
I honestly don't see any functionality to add
Likelihood to Recommend
I think spike us well suited when you are busy and you want to send a message to the group chat of your department,and you want to check if the team manager is online or not,also it's a great way to take notes and share them with your supervisor or for example a plan for an incoming project.
VU
Verified User
Administrative Assistant in Information Technology (1-10 employees)
One of our European clients was trying to get a reliable, efficient, and user-friendly email client alternative to Microsoft suite as they warranted budget-based to try out a few use cases and sent RFP to a few vendors. Spike was one of the considerations. Cut to 2 months later, they onboarded Spike as their daily driver email and messaging client and were very happy with the decision. We as consultants helped them make that informed decision. Spike is my favorite conferencing or cloud meeting software since we can access the system remotely when someone is speaking. The most beneficial function is sharing the meeting tape through chat. Otherwise, we'll require cloud storage. It has Excel and Word. It cleaned out the inbox automatically, merged linked discussion threads, and, most importantly, turned each email thread into a chat-like dialogue, which is simply so much more convenient. I really really like the function that allows us to take notes, as well as the automated prioritization of emails into "priority" and "other" categories; it is also quite accurate. You may also check to see whether anybody has seen your email; this is a significant step forward.
Pros
Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks.
Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio).
Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
Cons
I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
Email Signature in HTML is still not taught as the capability, which I'd love to see.
Likelihood to Recommend
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
