TrustRadius: an HG Insights company

What is Spool?

Spool is an information capture controller built on top of Zoom that helps customer-facing teams to document & share important, non-sensitive information discussed in video calls with the tap of a button.

Connect Spool with a Zoom account and then use the Spool widget during calls as a Zoom side-controller. With the tab of a button, users can capture and label specific parts of a conversations that are important to be stored and shared with their teams, customers and relevant stakeholders.

Right after each Zoom call, a document is automatically generated and then it is sent to the meeting host. Smart Tags combined with integrations make information discoverable & actionable for the rest of the team in real-time.

Spool dashboard enables users to create custom tags, import new documents & transcripts and monitor sales productivity through content and information sharing & engagement.

Categories & Use Cases

Media

Screenshot of Automated Meeting Takeaways for Customer-Facing Teams - Homepage
Screenshot of Use Spool information capture controller as a side panel to capture and label important parts of your Zoom calls.
Screenshot of Customizable buttons-commands enable users to document categorized information and assign tasks with the tab of a button.
Screenshot of Auto-generated dgoc includes captured information in a shareable & editable format.
Screenshot of Auto-generated document includes captured information in a ready-to-act & share format.

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Screenshot of Automated Meeting Takeaways for Customer-Facing Teams - Homepage