TrustRadius Insights
Customizable cloud workspaces: Users have appreciated the ability to customize their workspaces on Spool's cloud system, with some users …
Overview
What is Spool?
Spool is an information capture controller built on top of Zoom that helps customer-facing teams to document & share important, non-sensitive information discussed in video calls with the tap of a button.Connect Spool with a Zoom account and then use…
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What is Spool?
Spool is an information capture controller built on top of Zoom that helps customer-facing teams to document & share important, non-sensitive information discussed in video calls with the tap of a button. Connect Spool with a Zoom account and then use the Spool…
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://spoolapp.co
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Torque on a Spool
YouTube
Wire Spool Lifter Demo
YouTube
DEMO: 3D Printed Quick Loading Take-up Spool for Leica M
YouTube
Accuquilt Demo "Spool Quilt"
YouTube
36.3 Demo: Spool Demo
YouTube
Cane Fishing, casting demo with Spool Speed Bearings on Lake Murray
YouTube
Product Details
- About
- Tech Details
What is Spool?
Spool is an information capture controller built on top of Zoom that helps customer-facing teams to document & share important, non-sensitive information discussed in video calls with the tap of a button.
Connect Spool with a Zoom account and then use the Spool widget during calls as a Zoom side-controller. With the tab of a button, users can capture and label specific parts of a conversations that are important to be stored and shared with their teams, customers and relevant stakeholders.
Right after each Zoom call, a document is automatically generated and then it is sent to the meeting host. Smart Tags combined with integrations make information discoverable & actionable for the rest of the team in real-time.
Spool dashboard enables users to create custom tags, import new documents & transcripts and monitor sales productivity through content and information sharing & engagement.
Spool Screenshots
Spool Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Customizable cloud workspaces: Users have appreciated the ability to customize their workspaces on Spool's cloud system, with some users stating that it has made it easier to collaborate with team members.
Efficient and secure real-time work experience: Multiple users have commented that Spool's real-time working experience from their cloud system is both efficient and secure. This feature has helped them save time while ensuring data privacy.
Documenting business meetings made easier: Some users found it easier to document their business meetings using Spool, which has streamlined the documentation process for teams.
High Pricing: Some users have found the pricing of Spool high, which makes it less attractive compared to other similar software available in the market.
Difficult User Interface: Several reviewers have commented that Spool's user interface is not very intuitive and could be improved to provide a better experience for its users.
Crashes with Zoom: A few users have reported issues where Spool crashes when used in conjunction with Zoom, which can cause frustration and inconvenience during important meetings.