TrustRadius: an HG Insights company

Stamped

Score7.2 out of 10

7 Reviews and Ratings

Get a Demo

What is Stamped?

Stamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.

Categories & Use Cases

Reviews

What users are saying about Stamped.
View all reviews

Very happy we chose Stamped.io

Incentivized
Aaron WallaceView profile
Co-Founder in Corporate at Inspire Uplift (51-200 employees employees)

Use Cases and Deployment Scope

We use Stamped.io for managing our customer reviews and questions and answers. We really like the functionalities and customization as well as the integration with Google Product Reviews and Google Seller Ratings. This has been incredibly helpful to us in our paid advertising efforts. Customers also really like interacting with our Stamped.io email notifications.

Pros

  • Customer Reviews
  • Customer Questions/Answers
  • Marketing Features

Cons

  • Pricing is a bit high.

Most Important Features

  • Product Reviews
  • Questions/Answers

Return on Investment

  • Positive ROI

Stamped.io increased our customer feedback rate by over 80%

Incentivized
Kevin Bartholomew
Owner in Corporate at Gameday Sports & Memorabilia (1-10 employees employees)

Pros

  • Ease of use.
  • Integration with the BigCommerce feedback and review system.
  • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.

Cons

  • Nothing, their product is awesome.

Return on Investment

  • Positive increase of over 80% in feedback responses.
  • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.

Stamped.io as a new e-commerce retailer

Incentivized
Verified User
Manager in Sales (51-200 employees employees)

Pros

  • Stamped.io gathers customer data so you can see who your most engaged customers are.
  • The setting allows you to filter reviews so you don't get any surprise issues arising with customers. You can use this to address issues customers have with product or service without making the issue public to your other customers.
  • Stamped.io also has a very nice widget that can be added to any page on your website, its a little carousel of all your featured reviews to showcase what customers think of your business and products.

Cons

  • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.

Return on Investment

  • We have seen in a few reviews that customers actually decided to buy a product because they read the reviews that were made possible by Stamped.io which means this service has generated sales.
  • While Stamped.io can track revenue generated from review campaign emails, it seems that most of the revenue comes from individuals who are reading the reviews and therefore it is difficult to track exactly how much revenue Stamped.io has brought in.
  • It is very affordable, so even if we can't know exactly how much ROI Stamped.io is generating, it's still worth the investment.

Other Software Used

Citrix Podio, Sales & Orders, Mailchimp