TrustRadius: an HG Insights company

Stamped Reviews and Ratings

Rating: 7.2 out of 10
Score
7.2 out of 10

Community insights

TrustRadius Insights for Stamped are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and deploy: Reviewers have found Stamped.io to be user-friendly and easy to deploy on their Shopify store. They have experienced no issues with the widget embedded on PDPs, and appreciate how seamlessly the software syncs reviews to their site. Furthermore, they find it convenient that Stamped.io allows for syncing with other systems like Facebook and Klaviyo.

Effective in collecting feedback: Several users have successfully gathered over 1000 reviews for their products using Stamped.io, highlighting its effectiveness in collecting feedback. They also praise the ease of importing reviews from other sites and integrating with BigCommerce, noting that any initial bugs were promptly resolved by the responsive customer support team.

Great user experience: The intuitive user interface of Stamped.io has received high praise from users who describe it as providing a seamless and enjoyable user experience. Additionally, they find the dashboard neat and easy to navigate, enabling them to access all the necessary features conveniently.

Reviews

3 Reviews

Very happy we chose Stamped.io

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Stamped.io for managing our customer reviews and questions and answers. We really like the functionalities and customization as well as the integration with Google Product Reviews and Google Seller Ratings. This has been incredibly helpful to us in our paid advertising efforts. Customers also really like interacting with our Stamped.io email notifications.

Pros

  • Customer Reviews
  • Customer Questions/Answers
  • Marketing Features

Cons

  • Pricing is a bit high.

Likelihood to Recommend

I believe that Stamped.io is a great solution for any small or large business wanting to grow their online marketing efforts. Reviews and answers and questions are incredibly important for e-commerce businesses to have to keep their customers happy and also convert visitors into customers. I think it is a great fit for anyone needing this.

Stamped.io increased our customer feedback rate by over 80%

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Stamped.io to manage our customer review process. The review capabilities provided by BigCommerce are OK but we were not getting many responses, the templates and system provided by Stamped.io increased our feedback rate by more than 80%.

Pros

  • Ease of use.
  • Integration with the BigCommerce feedback and review system.
  • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.

Cons

  • Nothing, their product is awesome.

Likelihood to Recommend

Well suited for small to medium-sized eCommerce shops.

Stamped.io as a new e-commerce retailer

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Stamped.io in tandem with our BigCommerce website to solicit reviews on products as well as service for our e-commerce website. It has enabled us to provide confirmation to our potential customers that we are a reliable business. Without Stamped.io we were not generating and valuable information from our buyers to provide other buyers with the information they need to make an informed buying decision.

Pros

  • Stamped.io gathers customer data so you can see who your most engaged customers are.
  • The setting allows you to filter reviews so you don't get any surprise issues arising with customers. You can use this to address issues customers have with product or service without making the issue public to your other customers.
  • Stamped.io also has a very nice widget that can be added to any page on your website, its a little carousel of all your featured reviews to showcase what customers think of your business and products.

Cons

  • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.

Likelihood to Recommend

If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.

Vetted Review
Stamped
2 years of experience