Best Consumer Ratings & Reviews Software11Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses: - Monitor and respond to ratings and reviews across the Web for the purpose of reputation management - Collect ratings and reviews from customers to create valuable user-generated content - Syndicate that content or moderate and display it on their website to improve conversionBirdEye1https://media.trustradius.com/product-logos/RI/tW/JLSL3NM23GDG-180x180.PNGReviewTrackers2https://media.trustradius.com/product-logos/us/hu/9T1TV3MO8ZTA-180x180.PNGSmileBack3https://media.trustradius.com/product-logos/G2/hO/89XPHTJUWK40-180x180.PNGBazaarvoice Conversations4https://media.trustradius.com/vendor-logos/1s/JI/4JT8UTNTTAF0-180x180.PNGYotpo5https://media.trustradius.com/product-logos/vf/gp/F915B5XKQG3X-180x180.PNGPodium6https://media.trustradius.com/vendor-logos/N2/cm/MQHKJ8EOSH1Q-180x180.PNGPowerReviews7https://media.trustradius.com/vendor-logos/MH/7S/70IVQMOVEXZV.pngBazaarvoice Local8https://media.trustradius.com/vendor-logos/1s/JI/4JT8UTNTTAF0-180x180.PNGReevoo9https://media.trustradius.com/product-logos/pn/ox/GI3EQKKS4A6O-180x180.PNGStamped.io10https://media.trustradius.com/vendor-logos/6D/XO/C736R00VOZTE-180x180.JPEGTrustpilot11https://media.trustradius.com/product-logos/kY/m3/TFGCBQA7HZCT-180x180.JPEGReviewInc12https://media.trustradius.com/vendor-logos/nL/GO/A31DAUKNTWDS.pngReviews.io13https://media.trustradius.com/product-logos/Me/Hu/EU92VA22CU7R-180x180.jpgAppFollow14https://media.trustradius.com/vendor-logos/2Z/fs/X1RTQNUJDKIF-180x180.JPEGRevinate15https://media.trustradius.com/product-logos/WV/Tb/ZDDQRMS3D9H1-180x180.JPEGResellerRatings16https://media.trustradius.com/product-logos/UZ/Gr/3T1VT1V2K0VT-180x180.JPEGTagspire17https://media.trustradius.com/product-logos/fJ/2C/LBAIPTP3SALR-180x180.PNGTurnTo18https://media.trustradius.com/product-logos/GD/BW/GXXQ9WCWOFDL-180x180.PNGAppReviewDesk19https://media.trustradius.com/product-logos/mE/Va/O1FD2H9KIQGT-180x180.PNGAsk Inline20https://media.trustradius.com/product-logos/VC/hE/4T9LQXH10APZ-180x180.JPEGRepuGen21https://media.trustradius.com/product-logos/jd/ZN/5FT2H58OR2BS-180x180.JPEGTrustYou22https://media.trustradius.com/product-logos/wr/d1/BXJ3A9167E10-180x180.PNGAnnex Cloud User Generated Content Cloud23https://media.trustradius.com/product-logos/9s/l2/PNBQ0LZFA5CS-180x180.JPEGWomply24https://media.trustradius.com/product-logos/v0/JX/BKWXP8G4ARPA-180x180.JPEGDokan25https://media.trustradius.com/product-logos/Kc/L5/QLCC3S84J25N-180x180.JPEG

Consumer Ratings & Reviews Software

Best Consumer Ratings & Reviews Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

  • Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
  • Collect ratings and reviews from customers to create valuable user-generated content
  • Syndicate that content or moderate and display it on their website to improve conversion

Consumer Ratings & Reviews Products

Listings (1-25 of 29)

BirdEye

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Top Rated
46 Ratings

BirdEye is a set of online business reputation management tools focused on customer reviews and social media activity. It includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, social ticketing for customer support, …

28 Ratings

ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.

20 Ratings

SmileBack is designed to enable helpdesks and IT support professionals to gather abundant, actionable feedback. Boasting a 42% average survey reply rate, the vendor states that businesses will get insights that attract and retain customers. SmileBack offers 1-on-1 demos, a free trial, and a 60-day …

Bazaarvoice Conversations provides businesses with the ability to collect and publish authentic feedback from their customers, who can review products and services, ask questions, and post photos and videos of their experiences with products. The vendor says that leveraging user-generated content ca…

Yotpo

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Top Rated
28 Ratings

Yotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experien…

15 Ratings

PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded…

Bazaarvoice Local helps companies gather and promote reviews of local service affiliates. The vendor says that unlike third-party service provider listings, with Local users can control the user-generated content related to their local provider of reviews and the environment in which the reviews are…

3 Ratings

Revoo capabilities include: review engines, customer Q&A and custom user-generated content collection. The vendor says that: Millions of shoppers use Reevoo to make better buying decisions in their everyday lives. Hundreds of brands all over the world use the solution to get a better idea of w…

4 Ratings

Stamped.io is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped.io is free to individu…

16 Ratings

Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).

2 Ratings

Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also pr…

3 Ratings

Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.

ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted re…

We don't have enough ratings and reviews to provide an overall score.

Tagspire is a social commerce network comprised of organic curated user content blended with product reviews providing a means for users to gain a commission for their brand/product endorsement. Tagspire aims to create a seamless process facilitating consumer to consumer sales and rewards.

We don't have enough ratings and reviews to provide an overall score.

TurnTo offers a suite of UGC solutions for ecommerce. It has four components: Ratings & Reviews, Community Q&A, Checkout Comments, and Visual Reviews.

We don't have enough ratings and reviews to provide an overall score.

AppReviewDesk is solution that is designed to help users get their apps noticed and reviewed. Users can earn points by reviewing other developer’s apps. This solution includes a tool that enables users to create their own app website.

We don't have enough ratings and reviews to provide an overall score.

Ask Inline is designed to help teams create and automate customer feedback campaigns using in-app or email based NPS and CSAT surveys. This solution includes surveys, customer segmentation, feedback tagging, and automated categorization.

We don't have enough ratings and reviews to provide an overall score.

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction.According…

We don't have enough ratings and reviews to provide an overall score.

TrustYou is a reputation management tool for hotels, other destinations, and travel websites. It allows users to collect ratings and reviews from guests, display easy to read review summaries on their websites, and send personalized communications to guests via text (SMS), Facebook Messenger, and em…

We don't have enough ratings and reviews to provide an overall score.

Annex Cloud's User Generated Content Cloud helps companies collect more effective user generated content. The product includes a solicitation engine, A/B testing, inline SEO integration, reporting, and innovative sentiment analysis to unearth customer insights. The value proposition is to increase c…

We don't have enough ratings and reviews to provide an overall score.

Womply in San Francisco combines customer data management with reputation management via gathering and responding to customer ratings and reviews, with the goal of maximizing positive customer feedback and high ratings.

We don't have enough ratings and reviews to provide an overall score.

Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURESMarketplace with Independent StoresFrontend Dashboard For Each Sell…

TrustRadius Top Rated for 2020

2020 Top Rated Consumer Ratings & Reviews Software

There are plenty of options out there, but here's our shortlist of the best Consumer Ratings & Reviews Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.