Name: StarShip
Price: 1900 USD
Rating: 7.2 (3 reviews)
Author: V-Technologies

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Continuous Integration

Feature Management

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

SaaS Spend Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Cybersecurity Consulting

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Mobile Data Security

Network Behavior Analysis

Network Performance Monitoring

Sensitive Data Discovery

Service Desk Outsourcing

Software Composition Analysis (SCA)

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Service Edge (SSE)

Security

Banking

Church Management

Financial Services CRM

Geographic Information

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Voting

Revenue Cycle Management (RCM)

Vertical-Specific

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### Order Management
Users consistently praise StarShip for its efficient order processing capabilities. The software's ability to streamline the shipping process and accurately deliver orders has garnered positive feedback from customers. While some users appreciate the ease of use and integration with ERP systems for order management, others note that during peak seasons, processing orders can be time-consuming. Despite this, the general sentiment is that StarShip's order management functionality is a valuable asset for businesses looking to enhance their shipping operations.

### Shipping and Delivery
Users consistently praise StarShip for its streamlined shipping processes and integration capabilities with various ERP systems and shipping providers. The software's ability to print shipping labels efficiently and handle multiple carriers in one batch has been a standout feature for many users. Additionally, the quick scan function and the ease of saving customer shipping account numbers have significantly improved efficiency and accuracy in fulfilling orders. Customers appreciate the quick turnaround times and the ease of tracking packages, making the overall shipping experience more convenient and reliable.

### Shipping Rates and Options
Some users appreciate StarShip's ability to compare rates quickly and integrate with various ERP systems for streamlined order processing. However, there are mixed opinions regarding the software's effectiveness in finding the most cost-effective shipping rates. While some users find the platform's rate shopping and address validation features beneficial for enhancing the delivery experience, others feel that there is room for improvement in optimizing shipping costs.

### ERP Integration
User feedback on StarShip's ERP integration capabilities is varied. While some users appreciate the ease of integrating directly with their ERP systems, others have faced challenges with compatibility and communication issues. The ability to import orders into StarShip from ERP systems like Sage 100 has been highlighted as a significant efficiency booster. However, there are mentions of setup complexities and time-consuming processes when integrating with certain ERP software. Despite these mixed reviews, many users acknowledge the value of streamlining shipping operations through ERP integration with StarShip.

### Label and Tracking Solutions
Users have found that StarShip's label and tracking solutions streamline their shipping processes, allowing for quicker order fulfillment and improved customer satisfaction. The immediate upload of tracking information eliminates the risk of human error and provides easy access to shipment history, enhancing overall operational efficiency. Additionally, the ability to print FedEx and UPS labels directly for customers has been a valuable feature for many users.

### Compliance and Error Management
While some users appreciate StarShip's immediate tracking info uploads that reduce human error, others find the initial setup time-consuming and confusing. The need to hit the "ok/next" button when errors occur is seen as a drawback by some, impacting the overall user experience. Additionally, concerns were raised about the high cost of adding LTL carriers, which may not be feasible for smaller businesses. This mixed feedback suggests that StarShip's compliance and error management capabilities may require further refinement to cater to a wider range of users.

Users have provided several recommendations for Starship based on their experience with the system. The most common recommendations can be summarized as follows:

1. Conduct a cost and time analysis to determine if the cost savings from using Starship outweigh the purchase and implementation cost.

2. Work with Vtechnologies support to streamline the order process and optimize operations.

3. Integrate Starship with other warehousing or sales software to enhance efficiency and gain a comprehensive view of shipping processes.

Users find Starship easy to learn and appreciate its customer-centric design. However, some reviewers have mentioned occasional slowness during peak seasons. Overall, Starship is considered a valuable system for small or medium businesses shipping fewer than 100 boxes per day.

StarShip is a shipping software solution provided by V-Technologies that aims to streamline the shipping process for businesses of various sizes. According to the vendor, StarShip is designed to integrate with ERP, accounting, and eCommerce platforms, helping businesses improve their shipping operations while reducing expenses. This solution is utilized by professionals and industries such as eCommerce retailers, manufacturers, distributors, wholesalers, as well as logistics and fulfillment companies.

## Key Features

**Dashboard and Enhanced Reporting**: According to the vendor, StarShip provides users with a comprehensive dashboard that offers instant access to shipment history, metrics, and reporting. The software is said to enhance reporting capabilities, allowing businesses to track and analyze shipping data effectively.

**Multi-Carrier, Multi-Mode**: The vendor claims that StarShip enables companies to ship small parcels and LTL (Less Than Truckload) shipments from a single application. It is said to facilitate rate shopping for both modes with one click, automatically selecting the carrier and service based on custom parameters.

**EDI Partners**: StarShip is said to seamlessly integrate with EDI partners, providing businesses with a complete supply chain solution and facilitating electronic data interchange with trading partners.

**WMS Partners**: According to the vendor, StarShip seamlessly connects with WMS (Warehouse Management System) partners, enabling quick access to order and inventory data for faster shipment processing.

**Development Partners**: The vendor states that StarShip collaborates with development partners to enhance integration capabilities, ensuring smooth and efficient integration with various platforms and systems.

**Partner Program**: V-Technologies offers a partner program for businesses interested in integrating their solutions with StarShip. According to the vendor, this program provides opportunities for collaboration and integration to further enhance shipping processes.

**Carriers**: StarShip is said to integrate with major carriers such as UPS, FedEx, USPS, DHL, OnTrac, and Spee-Dee. The software also supports LTL carriers and user-defined parcel carriers, offering flexibility in carrier selection.

**ERP Integrations**: According to the vendor, StarShip seamlessly integrates with various ERP platforms including QuickBooks, Sage 100, Dynamics GP, Acumatica, and more. By accessing and updating order information directly from the ERP, it is claimed to streamline shipping, accounts receivable, and customer service processes.

**Developer Interfaces**: StarShip provides developer interfaces that, according to the vendor, allow for seamless integration with custom applications, enabling businesses to tailor the software to their specific needs.


Centralized Shipping Solution: Several users have praised StarShip for being the best solution to centralize all shipping needs, including parcel drop shipments and freight, into one easily used program. They appreciate having a single platform that can handle various types of shipments efficiently.

Seamless Integration with ERP Systems: Many reviewers have mentioned that they value StarShip's ability to seamlessly link with their ERP system. This integration makes it easy for them to take orders and ship without any hassle. It streamlines the process and saves time by eliminating the need for manual data entry.

Efficient Rate Comparison and Label Customization: A common positive sentiment among users is the ability of StarShip to compare rates quickly among multiple carriers. This feature helps them find the most cost-effective option for each shipment. Additionally, users like how they can import orders with different label requirements in one smooth run, making the shipping process faster and more efficient.

Difficulty in Navigation: Several users have found StarShip difficult to navigate, mentioning that it takes time to understand the software's layout and functionality. Some users have also noted inconsistencies in terminology and search options, which adds to the complexity of using the software effectively.

Challenges with Customer Service: While some users have had positive experiences with customer service, there are reports of instances where customer service was not helpful when issues arose. Users mentioned that customer service sometimes lacked understanding of their specific problems, resulting in wasted time trying to resolve issues.

Slow Printing Process: A common complaint among users is the slowness of printing out labels and paperwork. This delay can be frustrating for those who need to process orders quickly and efficiently.

StarShip has proven to be an invaluable tool for integrating with ERP systems, resulting in significant improvements in productivity and shipping times. Users have reported a reduction in shipping times from 2 hours to just 45 minutes, allowing for more efficient processing of orders. By enabling the printing of shipping labels in one batch for multiple shipping companies, the software streamlines the shipping process and eliminates the need for manual intervention.

The increased productivity and decreased package processing time by approximately 200% have allowed businesses to redistribute their workforce and focus on other critical tasks. With improved order delivery accuracy, instances of wrong orders have been reduced, leading to positive feedback from customers. The seamless fulfillment of customer shipping requirements with minimal manual intervention has enhanced reliability and customer satisfaction.

Additionally, the software efficiently processes orders created in the ERP system and writes back pertinent data for easy access. Users appreciate the easy tracking and shipment history lookup feature, which eliminates chances of human error and provides access to information from previous months. The consolidation of different carrier systems into one platform streamlines shipping operations and simplifies the overall process.

Advanced features such as placing specific order information in label fields and customizing charges for specific customers have further enhanced efficiency and accuracy. Users have found StarShip to be a user-friendly solution with minimal support issues, making upgrades and maintenance hassle-free. Overall, this software has been praised for its ability to simplify the shipping process, reduce errors, increase productivity, and improve customer satisfaction.

Basic

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

StarShip

Enterprise Resource Planning (ERP) Systems are business management software that allows an organization to use a system of integrated applications to manage the business. ERP systems integrate development, manufacturing, sales and marketing.

Enterprise Resource Planning (ERP)

Retail

Likelihood to Recommend

Usability

Customization

Reporting & Analytics

API for custom integration

Plug-ins

Single sign-on capability

Role-based user permissions

Dashboards

Standard reports

Custom reports

V-Technologies

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

The software offers pre-built reports with metrics standard to the category.

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

A number of third-party plug-ins are available to expand the core functionality of the software.

StarShip

Overview

What is StarShip?