STORIS

Score9 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for STORIS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

STORIS has proven to be a valuable asset for businesses across various industries. Users have benefited from its built-in promotional calendar and seamless integration with manufacturers' continuous promotions, allowing for optimized business operations. With its robust features, STORIS has effectively addressed inventory control and POS receivables problems, ensuring efficient management of stock and streamlining payment processes. Furthermore, users have found that the software enables consistency in product presentation across internal and public-facing platforms.

The system's user-friendly interface has made training and onboarding a breeze, with users becoming comfortable navigating the software within a week. STORIS has also proven instrumental in managing tasks related to client interactions, such as returns, credits, and other customer-facing processes. Its advanced reporting tools provide sales trends and inventory reports critical for forecasting and informed decision-making. Additionally, the fully integrated website and logistical software offer users seamless access to real-time information for improved customer service and overall operational efficiency.

STORIS serves as a comprehensive solution for businesses, encompassing point-of-sale management, receivables tracking, and credit extension to clientele. The software simplifies sales processes, making deals quicker and easier for consumers. By eliminating the need to link stock information with external websites, STORIS Unified Commerce has saved businesses money while providing a streamlined experience for customers. Customization is also a key strength of the software, with users successfully integrating STORIS APIs into their platforms to track in-stock data on their websites accurately.

Moreover, STORIS offers endless possibilities for learning and productivity. Though initially overwhelming, once users become familiar with the program, it becomes intuitive and easy to use. Key use cases include inventory management, customer information management, sales history tracking, and merchandise history tracking. With powerful transaction processing capabilities and flexible reporting features, STORIS has become a reliable bookkeeping partner for many users and a boon to sales staff by facilitating order entry, financing, and payment processing. Furthermore, the software's application extends to furniture buying, finance management, refunds, store credits, customer service tasks, and multiple employee account management.

The STORIS POS system has transformed the check-out process by speeding it up while also providing organized customer information and quick access to stored tickets. The software enables uniform programming and communication across staff members, eliminating issues of sales associates cheating and improving overall profitability and customer satisfaction. Users have also reported fewer mistakes in order management while leveraging STORIS for various business functions, including point of sale, inventory control, accounting, and purchasing. STORIS has consistently proven to be a comprehensive solution for businesses, offering valuable features that improve efficiency, streamline processes, and enhance the overall customer experience.

Another key advantage of using STORIS is its ability to provide a fully integrated website and logistical software. This integration allows businesses to seamlessly manage their online presence while efficiently handling inventory and order fulfillment. By eliminating the need for external website links, users have found that STORIS Unified Commerce simplifies operations and reduces the risk of errors or discrepancies.

Furthermore, STORIS has been praised for its continuous innovation and commitment to providing new features for integration with eCommerce platforms. Users have benefitted from the software's ability to adapt and stay current with evolving industry trends. Through collaboration with STORIS, users have successfully resolved issues related to tracking in-stock data on their websites by creating APIs for seamless integration with customized platforms.

In summary, the benefits and use cases of STORIS are vast. From inventory management and customer information tracking to sales history analysis and merchandise tracking, businesses across industries have found countless opportunities for improved productivity and streamlined operations with this software. With its user-friendly interface, robust features, and seamless integration capabilities, STORIS has become a trusted partner for businesses seeking efficient back-end management and enhanced front-end customer interactions.

Reviews

3 Reviews

A Layman's Review

Rating: 9 out of 10

Incentivized

October 12, 2020

Use Cases and Deployment Scope

We are utilizing STORIS POS throughout the entire organization with the main focus being retail sales and inventory management. The software has allowed us to gain control of our inventory in a much more effective manner. The reporting side is robust and allows us to really drill down into the numbers from products to sales. We do not have an IT department and had some hiccups along the way, however the customer service side of STORIS has been more than helpful and fast to respond. As a customer, you have the ability to continue your STORIS "education" at your own pace with the availability of classes and tutorials. Our Client Advocate is always checking in and making sure that our needs are being met and answers any questions as they arise. It is nice to have that support when you are not tech savvy in the least.

Pros

Inventory management.
Retail POS.
Reporting.

Cons

Would like to see a more "out of the box" user friendly set up for smaller companies that don't have IT.
Would like to see a built reporting package that companies can expand on.

Likelihood to Recommend

Inter-store Transfers and Inventories have always been an issue, and this program will let you know that something isn't completed and or processed correctly. The ability to set the security levels of staff is a major plus for our business, from Management to RSA's we can allow what information we want them to have. RSA's love the instant feedback of the program from tracking sales and commissions to responding to an incorrect sales order. The system doesn't allow you to forget there may be a problem, which is key to ensuring accuracy of your processes and procedures.

Verified User

General Manager in Sales (11-50 employees)

Vetted Review

7 years of experience

STORIS - Smart To Open a Relationship Into STORIS

Rating: 9 out of 10

Incentivized

September 24, 2018

Use Cases and Deployment Scope

We use STORIS in every department to manage our business - Inventory, Merchandising, Sales, Accounts Payable, Accounts Receivable, General Ledger, and Customer Service.

Pros

Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.

Cons

One area that currently doesn't exist would be to have the ability to track out-of-carton merchandise
There are some screens that require redundant keystrokes to obtain additional information. You sometimes have to "start over" to find the same information for additional products, customers, etc.
In some cases, the system is too restrictive, and will not let you take any shortcuts. As an example, if you receive service parts at no charge from the vendor, the purchase order for the parts cannot be closed out unless you enter a no-charge invoice to offset the received parts order.

Likelihood to Recommend

STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.

Glenn Bolton

Systems/Operations Manager in Information Technology at Hurwitz Mintz Furniture Co. (51-200 employees)

Vetted Review

4 years of experience

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Storis, the best solution for big ticket retail

Rating: 10 out of 10

Incentivized

September 24, 2018

Use Cases and Deployment Scope

Storis is considered to be our ERP system. It is used throughout our organization for point of sale, inventory control, accounting, purchasing, etc.

Pros

It handles the unique sales order process to the furniture industry beautifully.
With Advanced Warehouse Management capabilities it makes running the distribution centers much more efficient.
It's mobile applications make it possible for our sales staff to take much better care of the consumer without ever leaving their side to find a terminal.

Cons

Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.

Likelihood to Recommend

If you are in the furniture business or any large ticket item, for that fact, this is the software for you. It has been around a long time, but they continue to develop and innovate new functionality. The people are also some of the best to work with.

Scott Downs

Vice President of Information Technology / CIO in Information Technology at Haynes Furniture Company (1001-5000 employees)

Vetted Review

23 years of experience

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STORIS - Smart To Open a Relationship Into STORIS

Rating: 9 out of 10

Incentivized

September 24, 2018

Use Cases and Deployment Scope

We use STORIS in every department to manage our business - Inventory, Merchandising, Sales, Accounts Payable, Accounts Receivable, General Ledger, and Customer Service.

Pros

Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.

Cons

One area that currently doesn't exist would be to have the ability to track out-of-carton merchandise
There are some screens that require redundant keystrokes to obtain additional information. You sometimes have to "start over" to find the same information for additional products, customers, etc.
In some cases, the system is too restrictive, and will not let you take any shortcuts. As an example, if you receive service parts at no charge from the vendor, the purchase order for the parts cannot be closed out unless you enter a no-charge invoice to offset the received parts order.

Likelihood to Recommend

Glenn Bolton

Systems/Operations Manager in Information Technology at Hurwitz Mintz Furniture Co. (51-200 employees)

Vetted Review

4 years of experience

View profile