Sunbird DCIM Reviews and Ratings

Rating: 9 out of 10

Score

9 out of 10

Community insights

TrustRadius Insights for Sunbird DCIM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful and User-Friendly: Users have consistently found the Sunbird DCIM software to be very helpful and user-friendly. Many reviewers appreciate its efficiency and ability to improve overall work efficiency. Several users have mentioned that the availability of widgets for the dashboard and integration from devices is a valuable feature of the software.

Valuable Training and Support: The training and support provided by Sunbird are highly valued by users. Many reviewers mention the online training, videos, knowledge articles, and 1-2-1 sessions as beneficial resources. Users find the software easy to use and train new employees on, with professional services engagement and free online training from Sunbird being particularly helpful in breaking down the initial overwhelming experience into manageable chunks.

Comprehensive Data Center Management: Users appreciate that Sunbird's software can be used for various aspects of data center management such as electricity consumption, inventory management, and end-to-end cable tracking. Reviewers highlight that monitoring and operations are significant challenges for data center operators, making this focus of the software highly beneficial. The rich functional journey provided by Sunbird in creating a data center room, adding power train, racks, and devices with visualization views and asset lists is also well-received by users.

Reviews

1 Review

Sunbird's DCIM - dcTrack moves you away from the not knowing what is in your Data Center environment

Rating: 9 out of 10

Incentivized

February 24, 2022

Use Cases and Deployment Scope

Sunbird dcTrack will move to address all add, moves, and changes with our enterprise data centers and over time our local data centers/server rooms. The process will move inventory and allocation away from an Excel spreadsheet to process allocation while monitoring and supporting capacity needs. We have plans to make the inventory our product of truth.

Pros

Inventory tracking.
Capacity planning.
Integration with PowerIQ - manages power, cooling and humidity status.
Provide power and network/SAN connect paths.
Statistics on the infrastructure within a given data center.

Cons

Connectivity simplified.
Flexibility in port and connection definition.
Asset documentation of owners, project and responsible teams.

Likelihood to Recommend

There are a few things that need work from flexibility within the asset process documentation. The interfacing with CMDB will be easier if the asset documentation had more flexibility in the standard fields. The product will support our need for a central depository of all assets, connections, and usage within our data centers, which at this time is managed by a spreadsheet with limited access. The ability to review and set goals of environmental and capacity has not been easy, with dcTrack this has become much easier than dealing with Excel tabs.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

2 years of experience