Supremo Remote Desktop

Score6.9 out of 10

5 Reviews and Ratings

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What is Supremo Remote Desktop?

Categories & Use Cases

Third-party software integrations
Integration functionality with third-party or in-house systems.
Category average: 8
Attended device access
The quality and reliability of connections to remote devices that are currently attended by an active user.
Category average: 9.1
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8.7

Session record
Ability to record session for training purposes.
Category average: 8.5
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 7.4
Multiple concurrent sessions
More than one user can access the same remote device at the same time.
Category average: 8.2

Alex Guerrero

Ingeniería in Engineering at SICAR PUNTO DE VENTA (51-200 employees employees)

Use Cases and Deployment Scope

I use Supremo Remote Desktop practically every day, as it's one of the best tools for providing remote assistance. It's very practical and easy to use, and it doesn't limit usage time, giving you a lot of freedom when operating remotely on the client's computer.

Utilizó Supremo prácticamente a diario, ya que es de las mejores herramientas para poder brindar asistencia remota, es muy práctica y facil de usar, además de que no te limita el tiempo de uso y te da mucha libertad a la hora de operar remotamente en el equipo del cliente

Pros

Easy to use (Facilidad de uso)
Stable connection allowing for smooth operation (Estabilidad en la conexión permitiendo operar de manera fluida)
No limitations on being able to remotely manipulate the client's equipment you are assisting (Sin limitantes para poder manipular remotamente al equipo del cliente que asistas)

Cons

Ability to operate multiple simultaneous connections (Poder operar múltiples conexiones simultaneas)
That there be greater flexibility in multiple Operating Systems
(Que existiera mayor flexibilidad en múltiples Sistemas Operativos)
A slightly more user-friendly interface for chat or file transfer.
(Alguna interfaz un poco más amigable para el uso del chat o transferencia de archivos)
A slightly more user-friendly interface for chat or file transfer.
(Alguna interfaz un poco más amigable para el uso del chat o transferencia de archivos)
A slightly more user-friendly interface for chat or file transfer.
(Alguna interfaz un poco más amigable para el uso del chat o transferencia de archivos)

Return on Investment

Greater reach to provide support (Mayor alcance para brindar soporte)
Smooth service without data loss (Atención fluida y sin perdida de datos)

Usability

Alternatives Considered

TeamViewer and Chrome Remote Desktop

Other Software Used

AnyDesk, TeamViewer

Verified User

Engineer in Information Technology (51-200 employees employees)