Surpass Reviews and Ratings

Superb Support: Many users have praised Surpass for its superb support, with reviewers mentioning the online and live chat help as critical for any database. The excellent guidance and support provided by the technical staff during installation and deployment was also highlighted by one reviewer in their role as a Technology Coordinator.

Seamless Integration: Reviewers have commended Surpass for its seamless integration with existing business processes, stating that it does not require additional training or complicated setup instructions. This feature has been appreciated by multiple users who found it easy to transfer the Surpass system during upgrades or recover their library after computer failures.

Customizability and User-Friendliness: Users have described Surpass as extremely customizable and user-friendly. They find the software easy to use and intuitive, offering a wide range of easily customizable features that can be adapted to meet the needs of any business. The comprehensive suite of customer relationship management tools, along with the availability of various reports and customized report creation options, further enhance the user experience.