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SwagUp

Score7 out of 10

7 Reviews and Ratings

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What is SwagUp?

SwagUp in Piscataway aims to bring simplicity and quality to the world of branded swag. The solution provides swag packs for employee welcoming, client gifting, and event attendees. The service is paired with warehousing and fulfillment services.

Categories & Use Cases

Reviews

What users are saying about SwagUp.
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In My Opinion, Avoid! I had Received Horrible Customer Service With an Account Manager who I Believe was Very Entitled.

J.K Emezi
CEO (Chief Executive Officer) in Corporate at Elevated Recovery (51-200 employees employees)

Use Cases and Deployment Scope

To my understanding, SwagUp was supposed to be used to send clients gifts.

Pros

  • They have a decent amount of material or "swag" to choose from.

Cons

  • Communication
  • Customer service
  • Fulfillment of third-party orders
  • Management of account managers

Most Important Features

  • Possibility of regularly sending out swag

Return on Investment

  • Negative- The process takes too long, comes with delays, and based on my experience, involved a lot of miscommunication.
  • Negative- In my experience, I believe the account manager was rude and entitled.
  • Negative- In my opinion, employees may say one thing, but their automated portal proceeds at a different rate, so I feel like there is constantly conflicting information for the customer.

First time SwagUp user!!

Incentivized
Breayn Landers
Operations Office Coordinator in Corporate at STORD (501-1000 employees employees)

Use Cases and Deployment Scope

We order swag boxes for our new hires and even order individual items for some of our teams/depts. We order a ton of swag and re-order some items when we're low in stock!

Pros

  • Customer Services has gotten better.
  • Platform is organized.
  • Communication.

Cons

  • Restocking in a timely manner.
  • Speeding up the shipping process, a lot of delays.

Most Important Features

  • User Friendly.
  • Organized.
  • Effective communication with the team.

Return on Investment

  • Customer Service has improved.
  • Need to improve time management.

Alternatives Considered

ClickUp, Greenhouse, Rippling, Paylocity, Figma and Canva

Other Software Used

Rippling, ClickUp, Greenhouse

Best swag software out there

Incentivized
Verified User
General Manager in Marketing (201-500 employees employees)

Use Cases and Deployment Scope

We use SwagUp to manage all of our swag inventory and sending to customers and the community. Saves us an insane amount of time. Customers and the community love the experience. 10/10. Great customer support.

Pros

  • Customer support.
  • Automation.

Cons

  • UX
  • International shipping.

Most Important Features

  • Automated sending.
  • Inventory.

Return on Investment

  • Positive.