1. Home
  2. Swag Management Software
  3. SwagUp Reviews
  4. User Review of SwagUp
First time SwagUp user!!
November 24, 2021

First time SwagUp user!!

Breayn Landers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SwagUp

We order swag boxes for our new hires and even order individual items for some of our teams/depts. We order a ton of swag and re-order some items when we're low in stock!
  • Customer Services has gotten better.
  • Platform is organized.
  • Communication.
  • Restocking in a timely manner.
  • Speeding up the shipping process, a lot of delays.
  • User Friendly.
  • Organized.
  • Effective communication with the team.
  • Customer Service has improved.
  • Need to improve time management.
SwagUp has more options to order swag and items for the organization and is more user-friendly, the others are but SwagUp is easier to figure out on the first try!

Do you think SwagUp delivers good value for the price?

Yes

Are you happy with SwagUp's feature set?

Yes

Did SwagUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SwagUp go as expected?

I wasn't involved with the implementation phase

Would you buy SwagUp again?

Yes

We had an issue getting in contact with our sales rep for a while to where we never received a response to urgent questions. Then a lot of the orders were either backorder or delayed which caused an issue within our company of team members asking where their swag box was!