TrustRadius Insights for Symantec IGA are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Professionalism and Accuracy: Users consistently praise the professionalism and accuracy of Symantec Identity Governance and Administration, attributing its ability to handle inquiries with prompt and accurate responses.
Safe and Secure Solution: Symantec Identity Governance and Administration is highly regarded for offering a safe and secure solution for access management and governance, equipped with multiple connectors for servers and endpoints.
Various Supports Provided: Users appreciate the various supports provided by Symantec Identity Governance and Administration. Features such as load balancing enhance performance, while section 508 compliance ensures accessibility for all users. These capabilities contribute to a seamless user experience and efficient operations within organizations.
[At our organization CA Identity Manager is] used in identity management and governance and in processes such as user access requests and access certifications.
Pros
It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Cons
Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
The slightly complicated GUI makes drill down difficult for a new user.
Likelihood to Recommend
If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.