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Synchronoss Digital Experience Platform

Score9 out of 10

1 Reviews and Ratings

What is Synchronoss Digital Experience Platform?

Synchronoss Technologies headquartered in Bridgewater supports omni-channel customer journey and marketing via the Synchronoss Digital Experience Platform, supporting a highly-configurable customer sales journey across platforms.

Categories & Use Cases

Synchronoss Digital Experience Platform, database integration

Use Cases and Deployment Scope

We use Synchronoss Digital Experience Platform to house our database pulled from different portals, to make information available for different users, with the same format and data output. Instead of logging in to a different vendor portal, the user would just login to 1 site and all the information will be available. We can also use results from other users who previously requested them to eliminate the run time for new queries.

Pros

  • Data output.
  • Uniform input.
  • Data availability.

Cons

  • Run time.
  • UI
  • Accuracy

Most Important Features

  • Data output.
  • Upload query.
  • Emailed results.

Return on Investment

  • Turn around time for results query.
  • Integrated databases, more than 100.