Attended device access
The quality and reliability of connections to remote devices that are currently attended by an active user.
Cat avg: 8.2
Top Performing Features
Remote monitoring
Monitoring of network operational activities through the use of remote devices known as monitors or probes
Cat avg: 9.1
Multiple concurrent sessions
More than one user can access the same remote device at the same time.
Cat avg: 7.4
Virtual device access
The availability, quality, and reliability of remote connections to virtual machines and devices.
Cat avg: 7.7
Worst Performing Features
Multiple-display support
The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.
Cat avg: 4.5
IT Asset Discovery
Discovery of hardware and software assets on the network
Cat avg: 7.7
Network device monitoring
Monitor the real-time performance and health of devices on your network
Cat avg: 7.9
Syncro Features from Reviews
Application Performance Management
Application performance management software monitors software to ensure performance and availability
6.5-19%
Virtualization monitoring
Allows for monitoring of virtual applications and servers
Category average: 7.3
IT Asset Discovery
Discovery of hardware and software assets on the network
Category average: 7.7
Monitoring Tasks
Various types of monitoring
7.6-12%
Remote monitoring
Monitoring of network operational activities through the use of remote devices known as monitors or probes
Category average: 9.1
Network device monitoring
Monitor the real-time performance and health of devices on your network
Category average: 7.9
Activity Monitoring
The product's ability to monitor the activity of individual users, devices, or other entities.
Category average: 8.1
Management Tasks
Various tasks required to keep systems running smoothly
7.4-14%
Patch Management
Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.
Category average: 8.3
Policy-based automation
Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations
Category average: 8.4
Remote Access
Remote access products allow users to operate devices through an internet connection.
7.3+6%
Attended device access
The quality and reliability of connections to remote devices that are currently attended by an active user.
Category average: 8.2
Unattended device access
The quality and reliability of connections to unattended remote devices.
Category average: 7.3
Mobile device access
The quality and reliability of remote connections to end-user mobile devices.
Category average: 4.6
Virtual device access
The availability, quality, and reliability of remote connections to virtual machines and devices.
Category average: 7.7
Multiple-display support
The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.
Category average: 4.5
Multiple concurrent sessions
More than one user can access the same remote device at the same time.
Category average: 7.4
Syncro Features from the Vendor
Monitoring Tasks
Vendor-reviewedRemote monitoring
Monitoring of network operational activities through the use of remote devices known as monitors or probes
Network device monitoring
Monitor the real-time performance and health of devices on your network
Activity Monitoring
The product's ability to monitor the activity of individual users, devices, or other entities.
Agentless Monitoring
The product’s ability to monitor devices without installing agent software on the device.
Management Tasks
Vendor-reviewedPatch Management
Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.
Policy-based automation
Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations
Application Performance Management
Vendor-reviewedVirtualization monitoring
Allows for monitoring of virtual applications and servers
IT Asset Discovery
Discovery of hardware and software assets on the network
Remote Access
Vendor-reviewedAttended device access
The quality and reliability of connections to remote devices that are currently attended by an active user.
Unattended device access
The quality and reliability of connections to unattended remote devices.
Mobile device access
The quality and reliability of remote connections to end-user mobile devices.
Virtual device access
The availability, quality, and reliability of remote connections to virtual machines and devices.
Multiple-display support
The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.
Multiple concurrent sessions
More than one user can access the same remote device at the same time.
Remote access auditing
The product's capability to track and manage remote access sessions. It may also be able to terminate sessions, capture recordings, or generate summary reports.