TrustRadius: an HG Insights company

Syncro

Score7.4 out of 10

29 Reviews and Ratings

Top Performing Features

+7%

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Cat avg: 8.3

-4%

Remote monitoring

Monitoring of network operational activities through the use of remote devices known as monitors or probes

Cat avg: 8.7

+4%

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Cat avg: 7.9

0%

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Cat avg: 8

Worst Performing Features

-33%

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Cat avg: 6.7

-21%

IT Asset Discovery

Discovery of hardware and software assets on the network

Cat avg: 6.4

-14%

Network device monitoring

Monitor the real-time performance and health of devices on your network

Cat avg: 7.6

Syncro Features from Reviews

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.3-11%
  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

    Category average: 6.6

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

    Category average: 6.4

Monitoring Tasks

Various types of monitoring

7.6-9%
  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 8.7

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 7.6

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

    Category average: 7.7

Management Tasks

Various tasks required to keep systems running smoothly

7.2-14%
  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 7.8

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

    Category average: 7.9

Remote Access

Remote access products allow users to operate devices through an internet connection.

7.3+2%
  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

    Category average: 8.3

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

    Category average: 7.9

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

    Category average: 4.2

  • Virtual device access

    The availability, quality, and reliability of remote connections to virtual machines and devices.

    Category average: 8

  • Multiple-display support

    The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

    Category average: 6.7

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

    Category average: 7.9

Syncro Features from the Vendor

Monitoring Tasks

Vendor-reviewed
  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

  • Activity Monitoring

    The product's ability to monitor the activity of individual users, devices, or other entities.

  • Agentless Monitoring

    The product’s ability to monitor devices without installing agent software on the device.

Management Tasks

Vendor-reviewed
  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

  • Policy-based automation

    Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations

Application Performance Management

Vendor-reviewed
  • Virtualization monitoring

    Allows for monitoring of virtual applications and servers

  • IT Asset Discovery

    Discovery of hardware and software assets on the network

Remote Access

Vendor-reviewed
  • Attended device access

    The quality and reliability of connections to remote devices that are currently attended by an active user.

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

  • Virtual device access

    The availability, quality, and reliability of remote connections to virtual machines and devices.

  • Multiple-display support

    The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

  • Remote access auditing

    The product's capability to track and manage remote access sessions. It may also be able to terminate sessions, capture recordings, or generate summary reports.