What is Syncro?
Syncro offers what they present as Extended Monitoring and Management (XMMTM), a solution that combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 governance into a single solution.
With automation, per-user pricing, and monthly product updates, Syncro powers modern technology stacks for Managed Services Providers (MSPs) and IT teams.
Key Features & Capabilities
- Endpoint Management — Syncro helps technicians monitor and manage devices with a suite of monitoring and alerting capabilities, remote access, patch management, and other features to keep systems healthy and maximize uptime.
- Powerful Automation — Advanced scripting, issue remediation, and a growing collection of ready-to-use features empower tech teams to offload daily tasks to Syncro and recoup valuable time that can be spent on higher-value work.
- Back-Office Operations — Buildable end-to-end workflows for tickets, time tracking, worksheets, and client communications.
- Billing & Invoicing — Syncro’s automated billing and invoicing engine helps to ensure MSPs get paid for all the work they do.
- M365 Management & Security — Syncro helps increase the efficiency of M365 environments, with built-in features supporting identity management, fast password and MFA resets, and security assessments, accessed from within the Syncro interface.
Benefits & Outcomes
- Less Portal Switching — with essential IT management functions in a unified platform experience, Syncro users don’t bounce between different dashboards or log in and out of multiple portals to perform simple tasks.
- Better Service Delivery — Syncro helps increase the consistency, timeliness, and accuracy of service delivery to users and clients. The core app’s functionality is further extended through integrations with other IT components, a mobile app for on-the-go techs, and discovery and assessment tools that strengthen onboarding efforts.
- Continuous Improvement — With a public product roadmap, consistent monthly product update and release cadence, and significant ongoing investments in engineering and product development, Syncro continues adding value to its XMM platform.
Syncro XMM powers MSPs and IT teams to get more work done. Syncro can be tried free for 14 days, and the company offers personalized demos and consultations.
Categories & Use Cases
Videos
Screenshots
the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
FAQs
What is Syncro?
Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.
How much does Syncro cost?
Syncro starts at $159.
What are Syncro's top competitors?
Datto Autotask PSA, NinjaOne, and Atera are common alternatives for Syncro.
What is Syncro's best feature?
Reviewers rate Attended device access highest, with a score of 8.7.