Systemhaus.One

Systemhaus.One is an ERP & CRM complete solution designed specifically for system houses. According to the vendor, it streamlines and coordinates all business processes, allowing system houses to focus on their core business. The product is suitable for small, medium, and large system houses, as well as distributors and providers. It caters to the needs of IT system houses, managed service providers, IT consulting firms, technology resellers, and IT service providers.

Key Features

Dokumentenmanagement (DMS): According to the vendor, Systemhaus.One offers efficient document management and archiving for all business documents, including offers, order confirmations, and delivery notes. It provides automatic document archiving and the ability to manually or automatically assign digital documents to processes, business partners, or articles. The system also includes a reminder function for documents, displayed in the Outlook calendar.

Mobile Lagerverwaltung: The product includes six modules for inventory management: picking, packing, stock transfer, goods receipt, goods issue, and label generator. According to the vendor, it supports both serial and batch items and can be used on MDE devices, tablets, or PCs.

Shop-Anbindung: Systemhaus.One allows for seamless data transfer between the merchandise management system and online shops. According to the vendor, it supports the transfer of article master data, customer master data, and order data. The system automatically updates data and transmits order statuses, facilitating integration with nearly all online shops.

CRM for Outlook: Systemhaus.One offers direct integration of business partners, contacts, sales opportunities, and activities into Outlook. According to the vendor, it allows for easy linking of emails with ERP objects and provides quick access to contact details and documents directly from Outlook. The CRM for Outlook can be customized to individual needs.

Integrierte Finanzbuchhaltung: Systemhaus.One includes financial accounting features, allowing users to manage financial operations directly within the system. According to the vendor, it supports DATEV export and integration of the DATEV interface. Users can create financial reports, annual financial statements, and automate payment transactions.

Kooperationen und Partner: The product enables system houses to foster and maintain partnerships with leading companies. According to the vendor, it facilitates collaboration with selected partners in various areas, expanding the range of solutions and enabling knowledge exchange.

Ticketsystem-Anbindung: Systemhaus.One offers seamless integration with popular ticketing systems, allowing for efficient management of customer support requests. According to the vendor, it enables the transfer of data and information between the ticketing system and Systemhaus.One, improving tracking and management of customer support.

Vertragsverwaltung: The product automates contract management and billing processes. According to the vendor, it simplifies the creation, versioning, and automated billing of contracts, saving time and reducing errors.

Warenwirtschaft: Systemhaus.One includes an integrated inventory management system that helps optimize inventory levels, streamline procurement processes, and improve sales management. According to the vendor, it allows for efficient tracking and management of inventory, streamlining purchasing processes and enhancing sales management.

Kundenmanagement (CRM): Systemhaus.One provides fully integrated CRM features that enable system houses to manage customer acquisition, strengthen customer loyalty, and improve customer relationships. According to the vendor, it allows for effective tracking and management of customer interactions, sales opportunities, and customer service activities, providing transparency and insights into customer relationships.