Name: Systemhaus.One
Author: neumeier

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

JavaScript Frameworks

Mind Mapping

Mobile App Development

Push Notifications

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Embedded Business Intelligence (BI)

Enterprise Generative AI

Partner Relationship Management

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Content Delivery Networks (CDN)

Data Quality

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Extended Detection and Response (XDR)

Fraud Detection

Identity Governance and Administration

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Databases

Scale-Out Storage

Secure Email Gateway

Smart Contracts

Tower Servers

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Direct Mail Automation

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Virtual Event

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Antivirus

Security

Estate Planning

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Mental Health

Public Transportation

Trucking Software

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Azurepath

Azurepath, LLC.

Webtrends Social

Webtrends

QuickMeasure OnScreen

Tally Systems

ProphetLine for Windows

ProphetLine

Help.com

Distribion

Distribion, Inc.

CoffeeCup Responsive Email Designer

CoffeeCup Software, Inc.

SAP Business Rules Management

Trackur

Cisco Virtualization Experience Infrastructure

Cisco

Systemhaus.One is an ERP & CRM complete solution designed specifically for system houses. According to the vendor, it streamlines and coordinates all business processes, allowing system houses to focus on their core business. The product is suitable for small, medium, and large system houses, as well as distributors and providers. It caters to the needs of IT system houses, managed service providers, IT consulting firms, technology resellers, and IT service providers.

## Key Features

**Dokumentenmanagement (DMS)**: According to the vendor, Systemhaus.One offers efficient document management and archiving for all business documents, including offers, order confirmations, and delivery notes. It provides automatic document archiving and the ability to manually or automatically assign digital documents to processes, business partners, or articles. The system also includes a reminder function for documents, displayed in the Outlook calendar.

**Mobile Lagerverwaltung**: The product includes six modules for inventory management: picking, packing, stock transfer, goods receipt, goods issue, and label generator. According to the vendor, it supports both serial and batch items and can be used on MDE devices, tablets, or PCs.

**Shop-Anbindung**: Systemhaus.One allows for seamless data transfer between the merchandise management system and online shops. According to the vendor, it supports the transfer of article master data, customer master data, and order data. The system automatically updates data and transmits order statuses, facilitating integration with nearly all online shops.

**CRM for Outlook**: Systemhaus.One offers direct integration of business partners, contacts, sales opportunities, and activities into Outlook. According to the vendor, it allows for easy linking of emails with ERP objects and provides quick access to contact details and documents directly from Outlook. The CRM for Outlook can be customized to individual needs.

**Integrierte Finanzbuchhaltung**: Systemhaus.One includes financial accounting features, allowing users to manage financial operations directly within the system. According to the vendor, it supports DATEV export and integration of the DATEV interface. Users can create financial reports, annual financial statements, and automate payment transactions.

**Kooperationen und Partner**: The product enables system houses to foster and maintain partnerships with leading companies. According to the vendor, it facilitates collaboration with selected partners in various areas, expanding the range of solutions and enabling knowledge exchange.

**Ticketsystem-Anbindung**: Systemhaus.One offers seamless integration with popular ticketing systems, allowing for efficient management of customer support requests. According to the vendor, it enables the transfer of data and information between the ticketing system and Systemhaus.One, improving tracking and management of customer support.

**Vertragsverwaltung**: The product automates contract management and billing processes. According to the vendor, it simplifies the creation, versioning, and automated billing of contracts, saving time and reducing errors.

**Warenwirtschaft**: Systemhaus.One includes an integrated inventory management system that helps optimize inventory levels, streamline procurement processes, and improve sales management. According to the vendor, it allows for efficient tracking and management of inventory, streamlining purchasing processes and enhancing sales management.

**Kundenmanagement (CRM)**: Systemhaus.One provides fully integrated CRM features that enable system houses to manage customer acquisition, strengthen customer loyalty, and improve customer relationships. According to the vendor, it allows for effective tracking and management of customer interactions, sales opportunities, and customer service activities, providing transparency and insights into customer relationships.

Starter

Team

Growth

Teamgate CRM

PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.

PlanPlus Online Planner Edition

PlanPlus Online Professional Edition

PlanPlus Online Business Edition

PlanPlus Online

Systemhaus.One

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

neumeier

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Systemhaus.One

Overview

What is Systemhaus.One?