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Take Command Health Reviews & Insights

Score7.9 out of 10

6 Reviews and Ratings

Take Command Health Reviews

4 Reviews

Take Command helps Non-Profits!

Rating: 10 out of 10

Use Cases and Deployment Scope

We use it for QSEHRA. We wanted to offer medical reimbursement as a small non-profit, but without all the admin side (which is where Take Command came in to help).

Pros

  • Customer Service
  • Reminder Emails
  • Summary of Reimbursement is easy

Cons

  • When there is a compliance check, being more clear about why it didn't "pass"
  • Phone call from customer service when compliance check was rejected would be helpful
  • otherwise, super happy with it.

Likelihood to Recommend

Customer Service by phone is excellent.
Vetted Review
Take Command Health
1 year of experience

A Very Satisfied Customer

Rating: 10 out of 10

Use Cases and Deployment Scope

Take Command Health allows us to easily manage and offer health insurance to our employees. The dashboard is super easy to use, gives employees guidance when shopping for insurance and has great tax benefits! For us it was a no brainer as health insurance is very expensive for our small business and it's a must when trying to retain top talent. Their platform has been a win for us!

Pros

  • Guidance in shopping for insurance.
  • Custom support is top notch.
  • Their platform is super easy to use.
  • They onboard your employees which is very helpful and efficient.
  • We love the autopay for employee premiums.

Cons

  • Having a mobile app to use would be nice

Likelihood to Recommend

Time is everything for a small business so having Take Command Health take this off our plate and assisting with this is very helpful! Being able to offer affordable health insurance for any small business is key to attracting and attaining top talent. We're very happy with Take Command Health and highly recommend it!

Save SO much time!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

When you have a small company it is hard to wear an HR hat when it is not your specialty.

Having Take Command take the Reimbursement for healthcare off my plate was really helpful.

They are the best in this space.

Curtis

Pros

  • Making QSERHA payments
  • Response time
  • Documentation of all payments for taxes

Cons

  • Explaining all of the other services they offer

Likelihood to Recommend

Anyone that has to reimburse employees for their health insurance.

User Beware

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

In my experience, employees that don't email back. I honestly think your platform is pretty confusing, and if you have inactive employees that never even sign up we continued to be charged every single month and you don't even have the decency to credit. I asked for just credit for this and the answer was a big NO! I think that's horrible! Really hurts small businesses like me.

Pros

  • I think login is easy
  • I think scheduling a call is easy

Cons

  • In my experience, don't refund when they should
  • In my experience, will choose to chat you back instead of email, which means you don't get a response
  • In my opinion, platform is confusing

Likelihood to Recommend

I think it works for companies that has a staff member just to monitor this, but, in my opinion, the platform is confusing and they are greedy.
Vetted Review
Take Command Health
1 year of experience