Overview
What is TCS Customer Intelligence & Insights™?
TCS Customer Intelligence & Insights™ aims to help organizations deliver relevant, memorable experiences and offers insights in real time across customers physical and digital worlds.CI&I collects and analyzes large volumes of structured and unstructured customer and operational data, providing a…
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What is TCS Customer Intelligence & Insights™?
TCS Customer Intelligence & Insights™ aims to help organizations deliver relevant, memorable experiences and offers insights in real time across customers physical and digital worlds. CI&I collects and analyzes large volumes of structured and unstructured customer and operational data,…
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Product Details
- About
- Competitors
- Tech Details
What is TCS Customer Intelligence & Insights™?
TCS Customer Intelligence & Insights™ aims to help organizations deliver relevant, memorable experiences and offers insights in real time across customers physical and digital worlds.
CI&I collects and analyzes large volumes of structured and unstructured customer and operational data, providing a 360-degree customer view and the real time insights needed to deliver exceptional experiences across the customer journey.
TCS Customer Intelligence & Insights™ Features
- Supported: Customer 360
- Supported: Event Based Marketing
- Supported: IoT, real-time, AI, ML and deep learning enabled
- Supported: Digital Persona
- Supported: Next Best Offers
- Supported: Experience Score Framework
- Supported: Dynamic Customer Segmentation
TCS Customer Intelligence & Insights™ Competitors
TCS Customer Intelligence & Insights™ Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
