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CRM in Cloud by TeamSystem

Score9.7 out of 10

5 Reviews and Ratings

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What is CRM in Cloud by TeamSystem?

CRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features CRM in Cloud by TeamSystem has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of CRM in Cloud by TeamSystem's features
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Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Workflow management

    The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

    Category average: 8.2

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.5

Areas for Improvement

  • Custom fields

    Users can create custom fields to store additional information on standard and custom objects.

    Category average: 8.4

  • Custom objects

    Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

    Category average: 8.2

  • Reporting

    Software provides a broad range of standard and the ability to build custom reports.

    Category average: 8.1

Reviews

What users are saying about CRM in Cloud by TeamSystem.
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Best CRM for SMES and small Companies

Incentivized
Vivek DeepView profile
Director in Information Technology at Dextrous Infosolutions Pvt Ltd (11-50 employees employees)

Use Cases and Deployment Scope

CRM in Cloud by TeamSystem manages my all leads at one place and mails. Also have an option to run the e-mail campaigns and helps in managing customer database. With automation tools and a dashboard I am able to manage and track customer interactions, manage sales opportunities and monitor marketing campaign performance in real time.

Pros

  • Email marketing
  • Mananing database of the customer
  • Managing timeline

Cons

  • catalogue creations
  • Customised reports
  • Workplan

Return on Investment

  • Well organised
  • Time shaving
  • Increased producitivity by 60%

Usability

Alternatives Considered

RouteIQ for Zoho CRM, HubSpot CMS Hub and Informatica Customer 360 for Salesforce

Other Software Used

Zoho CRM Plus, HubSpot CRM, Sales Force Optimization