Best CRM for SMES and small Companies
June 02, 2025

Best CRM for SMES and small Companies

Vivek Deep | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CRM in Cloud by TeamSystem

CRM in Cloud by TeamSystem manages my all leads at one place and mails. Also have an option to run the e-mail campaigns and helps in managing customer database. With automation tools and a dashboard I am able to manage and track customer interactions, manage sales opportunities and monitor marketing campaign performance in real time.

Pros

  • Email marketing
  • Mananing database of the customer
  • Managing timeline

Cons

  • catalogue creations
  • Customised reports
  • Workplan
  • Well organised
  • Time shaving
  • Increased producitivity by 60%
Because its provided a one solutions for all business needs.

Do you think CRM in Cloud by TeamSystem delivers good value for the price?

Yes

Are you happy with CRM in Cloud by TeamSystem's feature set?

Yes

Did CRM in Cloud by TeamSystem live up to sales and marketing promises?

Yes

Did implementation of CRM in Cloud by TeamSystem go as expected?

Yes

Would you buy CRM in Cloud by TeamSystem again?

Yes

Its managing the leads and maketing campaigns its good and catalogue creation is not useful much

CRM in Cloud by TeamSystem Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
8
Forecasting
9
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
9
Custom objects
9
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10

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