What is TeamViewer DEX?
Formerly from 1E, acquired by TeamViewer, The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. This eliminates digital friction, avoids costly downtime and helps keep IT operations running smoothly.
The solution's always-on monitoring pinpoints issues using real-time insights into performance and user sentiment across apps and devices. Automations resolve quick fixes and give IT teams the information they need to respond immediately to more complex problems.
It does this in order to help businesses to:
It does this in order to help businesses to:
- Drive employee productivity - Deliver a seamless IT experience that improves efficiency and job satisfaction.
- Lighten IT workload - Give IT teams time to focus on strategic work by automating issue detection and resolution.
- Cut costs - Reduce downtime and IT expenses by addressing challenges before they escalate.
- Strengthen security and compliance - Achieve higher patch success rates, fewer incidents, and lower security risks with better device management.
- Scale IT operations - Manage more endpoints with growth, without straining IT resources.
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is TeamViewer DEX?
Formerly from 1E, acquired by TeamViewer, The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. This eliminates digital friction, avoids costly downtime and helps keep IT operations running smoothly.