Features
Top Performing Features
Call recording
Automatic recording of inbound and outbound calls
Category average: 7.9
Audio conferencing
Audio conferencing credentials for all on the system.
Category average: 8.1
Instant messaging
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Category average: 8.6
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.4
Cloud PBX
A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.4
Call Management
Customized phone system settings
Call recording
Automatic recording of inbound and outbound calls
Category average: 7.9
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8.1
Call screening
Ability to block numbers or send calls directly to voicemail
Category average: 8.7
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.2
VoIP system collaboration
Team collaboration via cloud phone system
Audio conferencing
Audio conferencing credentials for all on the system.
Category average: 8.1
Instant messaging
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Category average: 8.6