HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Cat avg: 8.5
Top Performing Features
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Cat avg: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Cat avg: 7.4
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Cat avg: 6
Worst Performing Features
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Cat avg: 7.7
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Cat avg: 7
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Cat avg: 6.2
Therap Features from Reviews
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
8+23%
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 6
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.8
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.6
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
4.5-36%
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Category average: 6.7
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.7
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.2
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
6-6%
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.6
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.4
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Category average: 6.5
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.5
Workflow automation
The software allows practitioners to take action directly from a patient’s chart, such as prescribing a medication, ordering a lab test, or requesting a follow-up appointment.
Category average: 5.3
Speech recognition
The software integrates with the speech-recognition capabilities of Dragon software, allowing practitioners to take notes verbally.
Category average: 7.1
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 5.6
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Category average: 6.6
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
10+33%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.5
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.4
Workflow and Scale
The software helps manage employee workflows at scale.
6-9%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.2
Therap Features from the Vendor
Billing and Claims Management
Vendor-reviewedReal-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Electronic Claim Submission
Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.
Automated Claim Tracking
Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Payment Processing
Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.
Electronic Bill Pay
Electronic Bill Pay features
Online Bill Pay
Online Bill Pay allows patients to remit payment for co-pay and services via an online interface
Create Patient Statements
The software can generate billing statements for patient on-demand for any time period.
Denial / Underpayment Management
Denial and underpayment management features
Streamlined Data Entry
Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.
HIPAA Compliance
Billing and claims features requirements for compliance with HIPAA
Accounting Integration
Refers to the medical office software's ability to integrate out of the box with accounting applications
Reporting
Support for reporting features specifically designed to support billing and claims management.
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Revenue Cycle Management
Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.
Integration with EMR/EHR
The medical office software integrates out of the box with EMR/EHR software.
Patient Scheduling
Vendor-reviewedFacility Scheduling
Refers to the ability of medical office software to manage facilities scheduling.
Physician Scheduling
Physician scheduling features enable for dynamic and flexible scheduling of physicians
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Automated patient check-in
The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Electronic Medical Records
Vendor-reviewedCharting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
SOAP Notes
SOAP Notes features
Device Integration
Device Integration features
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Ability to Coordinate Care with Specialists
The software allows for automated messaging and coordination of specialist referrals
Ability to Share Information with Different Doctors
The software allows other doctors to access and share information on shared patients
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Billing System Integration
The EMR system integrates seamlessly with billing systems
Standard Chart Templates
The EMR software includes standard medical chart templates
Custom Medical Forms
Custom Medical Forms features
Medical Security and Privacy
Vendor-reviewedAudit and Log Reports
The system can provide historical reports on user access of the system and individual activities for auditing purposes.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Workflow and Scale
Vendor-reviewedTask tracking
Users can monitor staff productivity and accountability.
Referrals
The software supports referrals to physician colleagues, specialists, etc.
Insurance Profiles
The software supports entry of information on insurance profiles, policies, plans, carrier contacts, etc
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.