TrustRadius: an HG Insights company

What is TheReach AI Receptionist?

Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages.

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Categories & Use Cases

Media

Screenshot of Control tower: live calls, chats, leads, and resolution rate at a glance.
Screenshot of Sami handles WhatsApp and web chat 24/7 in 100+ languages from one inbox.
Screenshot of AI ranks past guests by rebooking likelihood — fill calendar gaps faster.
Screenshot of Connect Beds24, Hostaway, Smoobu, or iGMS — Sami books guests directly.
Screenshot of Connect Claude Desktop via MCP and ask plain-language questions of your data.

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Screenshot of Control tower: live calls, chats, leads, and resolution rate at a glance.