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Tidal by Redwood Reviews and Ratings

Rating: 6.7 out of 10
Score
6.7 out of 10

Community insights

TrustRadius Insights for Tidal by Redwood are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly Interactive and Effective: Users have found Tidal Automation to be highly interactive and effective in automating and scheduling tasks. Several reviewers have praised the software for its user-friendly interface, which allows them to easily automate various processes and ensure that every event is triggered at the right time.

Easily Shareable and Collaborative: Many users appreciate the collaborative features of Tidal Automation, as it enables multiple users to work simultaneously on different tasks. This makes work more effective and efficient, allowing teams to easily share workflows, schedules, and reports.

Flexible Workload Management: The flexibility offered by Tidal Automation in handling events, dependencies, and grouping options has been highly valued by users. They can customize workload management according to their specific needs by incorporating conditional logic, branching, and decision points into their workflows.

Reviews

21 Reviews

Tidal by Redwood Review

Rating: 5 out of 10

Use Cases and Deployment Scope

Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage it as an enterprise-wide solution with my present position and all previous positions. We automate Linux, Windows, AIX, SFTP, MSSQL, Oracle, MySQL, MariaDB, DB2, RESTApi, Email, Informatica and Service Now assets.

Pros

  • Allows for development of complex workflows with little scripting knowledge required.
  • Built in High-Availabity and redundancy
  • Robust client interface
  • Excellent audit logging which satisfies regulatory audits
  • Granular permissioning providing varying levels of access to different groups
  • SEV1 issues are addressed as top priority and you will not be left alone in system-down situations until you are up and running.

Cons

  • Redwood is purposefully killing the Tidal product by price gauging customers on renewals. Three to Four times increase for licensing renewals.
  • Tier one support seems to have no history with the product, no knowledge of automation, and asks for unnecessary volumes of information before escalating to the REAL Tidal support team. It often takes several days before someone who actually supports Tidal sees the ticket.
  • Since the acquisition, support quality has taken a nose-dive for non-critical issues. Resolution times take weeks, months, if at all. Before Redwood acquired it, resolution times took hours or days.
  • Tidal (before Redwood's acquisition) has a long history of using the customers as Beta testers. New versions are released without having gone through adequate testing on systems of scale.
  • This vendor forces customers to update to newest release rather than fixing bugs identified in versions which never went through and adequate QA process.

Likelihood to Recommend

Well suited: Tidal by Redwood is well-liked for automating Database / Data Warehouse operations, ETL operations, Managed File Transfers. Tidal by Redwood does a good job being a framework to link programmatic - disparate systems within the same organizations (i.e., involving Linux, Windows, database, REST API calls, moving files around via SFTP in the same workflow) In large enterprises with thousands of jobs and workflows, Tidal by Redwood user interface is very powerful and can be used to quickly find relevant objects (filtering with several sort options). Tidal by Redwood API is very useful for "automating the automation tool", a term I use to describe automating a large number of job edits, inserts, modifications. It has a clever interface that allows you prepared XML code via a web interface, negating the need to solely submit posts via script. Less appropriate: In years past, the product was often usable by management and less-technical staff. Over the course of the years it has become more complex, adding new features and capabilities. This has been a blessing and also a curse. Now I find the learning curve too steep for casual users to invest the time learning it. Promoting jobs between environments is byzantine. The legacy application for this (Transporter) is slow to load in my experience. The new application (Repository) is now on the 6th version and in my opinion feels like the UI was designed by a programmer and tested with very small environments. In my opinion, it is not intuitive, and still considered not ready for use by the majority of the user community. Job versioning is still in its infancy.

Vetted Review
Tidal by Redwood
14 years of experience

Boss level work load automation tool to be used once in lifetime

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We were mainly using this software to load the complex operation and sequencing to machineries which automatically does the work what we required without any operations skips and helps in smooth flowing of jobs without any layman hands in it and if there are any kind of error it immediately alerts with its notification and can be easily solve the issues

Pros

  • Job Scheduling
  • Software integration
  • Work load processing

Cons

  • Maintenance cost
  • Set up time and cost
  • Very skilled man power to operate

Likelihood to Recommend

It mainly helps any organization to understand the requirement of resources required and hire them accordingly as per the job scheduled and track the work done by individuals and understand the work progress. It as its own dashboard where you can easily understand the stage where company is standing in terms of task and profits and improvise accordingly

Amazing tool for workload Automation and Streamlined Operations

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The best thing I liked about the Tidal by Redwood is its user friendly Interface, which makes more attractive in terms of look and feel of the Software. Tidal by Redwood manages the workload and reduce the complexity handling the tasks across the platforms, It also helps to increase the Efficiency and Productivity of the Organization. Error handling feature is so impressive as failure tasks are detected by Tidal by Redwood. This reduced the manual efforts of the users. Tidal by Redwood parallelly runs the Scheduled jobs recurringly automating the tasks, which saves lot of time and chances of getting errors are controlled.

Pros

  • It is easy to monitor and handle multiple tasks
  • Dashboard is amazing, detailed visibility of all the Reports
  • Works great for within SAP environment

Cons

  • Product documents and resources should be Improved
  • There is Lack of training videos to gain more knowledge on the Software
  • Sometimes application runs slow, performance should be improved

Likelihood to Recommend

I've been using Tidal by Redwood automation for few years now, It has completely transformed the way we manage our workflows and operations. Tidal by Redwood has proven to be an amazing asset to our organization, serving us the efficiency, reliability and control. Those who are not technically expertise can also setup and configure the automation tasks in Tidal by Redwood. It has a great features like drag and drop, pre-built libraries and templates which allows to customize the workflow effortlessly. Tidal by Redwood has a capacity of error handling and make sure the tasks are executed correctly.

Very best software for work automation

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are primarily using this software to assign complex operation sequencing in order to track and get the work done without any problems faced if so faced it will also guides us how to rectify the issues and run efficiently. It has very good data storage were enormous amount of data which helps in audit purposes and main advantages is that work can be easily tracked to understand the business

Pros

  • It has great interface
  • It is very good in work scheduling complex operations
  • Has notification alerts

Cons

  • can be improved in customizations
  • Need skilled personnel's
  • Need frequent training

Likelihood to Recommend

Definitely there are well suited in their complex operation sequencing and cannot be skipped and go forward, it mainly helps organization to decide on their head count and reduce if necessary based on requirement which software only suggests you, great in scalabilities and it is very ease to use once to understand the working of the software. It is great in tracking and represent dashboards to understand the business

Vetted Review
Tidal by Redwood
1 year of experience

Optimizing IT Operations with Tidal Automation

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Tidal helps in automating tasks, orchestrating workflows, guaranteeing compliance, and minimizing resource utilization, Tidal Automation handles a variety of operational difficulties. The precise advantages it offers vary on the requirements and use cases of the organization, but in general, it results in increased productivity, decreased errors, cost savings, and better control over. Due to its adaptability, Tidal Automation can meet the unique requirements in multiple sectors. Its value is enhanced by its capacity to automate repetitive processes and intricate workflows in a variety of industries where effectiveness, dependability, and compliance are crucial.

Pros

  • Tidal Automation performs a great job of maintaining track and responding to dependencies so that tasks can be initiated.
  • compared against various other automation tools Tidal Automation makes it simple to create complex tasks in an efficient manner.
  • Tidal includes error handling and recovery features that can identify, inform, and frequently fix faults automatically, minimizing downtime and the effects of failures.
  • Tidal Automation automates these processes, minimizing human error and intervention, leading to improved operational effectiveness and cost savings.

Cons

  • For new users Tidal's user interface (UI) can be complicated, especially when designing go into detail workflows. It might be easier to use for a wider range of people if the UI were made simpler and more user-friendly workflow design tools were included.
  • Real-time monitoring and alerting capabilities that are enhanced could offer faster insights into automated processes. Forecasting, flexible dashboards, and advanced alerting options can be used in this.
  • By helping admins to track and manage automation processes on the move, accessibility via mobile devices may increase flexibility and responsiveness.
  • Proactive technology, where Tidal can acquire knowledge from historical data to optimize activities and resource allocation quickly, This could potentially be made feasible by integrating machine learning and artificial intelligence technologies.

Likelihood to Recommend

On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.

Vetted Review
Tidal by Redwood
2 years of experience

Tidal Automation : Seamless schedule, unparalleled efficiency and scalability

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

As sales operation Analyst, in our organization we work on multiple reports in a day which requires jobs to run frequently and due to this we had to manually schedule the jobs every time which was often time consuming and led to manual errors.

Thanks, to Tidal automation and its features which allowed scheduling of multiple jobs automatically without any manual intervention which in turn lowered manual errors.

Pros

  • Event based scheduling
  • Time based scheduling
  • Pre built integrations
  • Good security features

Cons

  • UI need improvement for better usability
  • Documents on how to use needs improvement to make it more accessible to users
  • Insufficient training modules

Likelihood to Recommend

1. Tidal Automation is a super robust application for Regular SQL tasks or other file maintenance which in-turn can help employee's to free up their time which they spend on working on repetitive tasks.

2.This has significantly reduced the time and effort required for setting up and managing workflows, ultimately increasing productivity.

3. Although we faced few problems while integrating the software with existing systems and was time consuming.

TIDAL is Best to Manage the Workload

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Tidal automation is one of the best automation tool in managing the workload of an organization. The best part is that It's directly connected to the heart of our system where we runs more than 6000 jobs on the daily basis. It helps us to save a lot of time by doing all the repetitive tasks very efficiently with no error. We run all the batch jobs where it automatically monitors all the jobs by giving insights of how many jobs are failed, running, stopped and waiting for dependencies. It is among the greatest tools available for both monitoring and scheduling tasks at various frequencies.

Pros

  • During the patching activity or down time all the schedulers can be stopped and jobs are halted.
  • Most efficient tool in doing repetitive tasks hence It saves a lot of time with minimum possibility of error.
  • Alerting mechanics is at best, It provides alerts for any falling job or if any job is taking to much time to complete or if job has been completed successfully.

Cons

  • The UI can be better, Initial setup is time consuming
  • More customization can be added so that it meet needs of the consumers
  • There is no ample training videos on this tool

Likelihood to Recommend

Any large enterprise or organization who is looking to manage their workload efficiently with minimum possibility of error can opt for Tidal Automation tool. It helps in automating the jobs and has the ability to alter in response to shifting business requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. From scheduling a job to getting email alerts everything can be configured in Tidal Automation tool. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall we can comply rely on this for smooth functioning of our tasks.

Vetted Review
Tidal by Redwood
1 year of experience

Great Software for Workload Automation to substitute Manual Efforts

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a Senior Analyst for Sales Operations I do handle a lot of Reporting, Visualization and Analysis which includes preparing data, uploading data on to Database, Extract data, prepare visualization and reports. Publish the reports, analyze business trends and share insights.

This involves a lot of manual tasks which needs to be repeated more often, Tidal automation has rapidly brought down the frequency of a same task being repeated multiple times.

All that we need to do is set-up configure and schedule the tasks and it does the job perfectly with minimal errors and high accuracy.

The buil-in customization feature enables us to set-up requirements as per the needs of your Stakeholders and just get the dashboard ready on your finger tips.

Pros

  • Automating repetitive task
  • Scheduling Jobs
  • Minimizing manual efforts and maximizing accuracy
  • Monitor jobs

Cons

  • Downtime needs to be reduced
  • Initial Set-up is a bit complex
  • Requires coding language to make best use of the software
  • Insufficient Training modules

Likelihood to Recommend

Tidal automation is best suited in an organizational environment where the tasks are done manually and cannot be scheduled by time or a specific event, for example whenever new data is uploaded on to a database server the reporting and visualization tools need to be refreshed and published in order to view real-time data on services. Tidal automation can automate this by scheduling jobs based on events like whenever the new data is uploaded, the database refresh can be triggered which can in turn trigger the refresh and publish of reports and dashboards that are connected to the database.

Not an appropriate fit for small size corporates where tasks are minimal and can be manually handled.

Vetted Review
Tidal by Redwood
1 year of experience

Workload automation has never been so effortless!!!!

Rating: 9 out of 10

Use Cases and Deployment Scope

Tidal Automation is the new word for workload automation, Just setup and forget!!!!

As a lead senior on account you have numerous tasks to do and at time it is inevitable that you do it all. Here is when tidal automation becomes your life saver. First things first, forget about preparing daily status decks for the stakeholders, you get aa inbuilt customizable dashboard, set it as per your requirements and here you go. For the rest of the lifecycle just pull up the deck and present, it's that simple. View all jobs - scheduled, completed, ready, error, etc. This save a lot of time and effort on daily basis. We run thousands of jobs on tidal on a monthly basis, minimizing the staff and maximizing the ROI. The next wow factor is I can monitor all the jobs on the go, on the mobile application.

Pros

  • Time and event based scheduling
  • Real time reporting
  • Set up controls, policies and user access

Cons

  • The GUI is currently a bit slow.
  • The initial setup is tedious task and requires a bit time for new user to get hands on, but I believe this is part of the learning curve so not a big problem though.

Likelihood to Recommend

Tidal Automation is best suited for event driven scheduling, wherein you can set-up a job, send a email or notification on event occurrence. This helps you to work in dynamic environment. Event based scheduling gives you the flexibility to not depend on time based scheduling. You need now worry about the complex algorithms. Tidal makes it easier to setup the task and triggers such as file arrival, status of SLA's.

Vetted Review
Tidal by Redwood
2 years of experience

Tidal workload automation is a Good platform for business operations

Rating: 10 out of 10

Use Cases and Deployment Scope

Tidal Automation's extensive library of pre-built integrations and adapters for various technologies allows for quick and easy integration with other systems. This has significantly reduced the time and effort required for setting up and managing workflows, ultimately increasing productivity. These tasks can sometimes be the most time-consuming parts of a job, making them a huge pain to do. By automating these tasks.

Pros

  • Tidal Automation automates repetitive tasks, making them faster and more efficient.
  • the software can easily scale to accommodate growing workloads and changing business requirements

Cons

  • while integrating the software with existing systems is a bit complex and time-consuming

Likelihood to Recommend

Real-time monitoring and warnings are provided by Tidal automation software, enabling administrators to swiftly find and fix any problems. Tidal automation software assists businesses in boosting efficiency, reducing errors, and increasing production, which leads to considerable cost savings and better business results. The best tool because users can define, schedule, and execute business operations such as application jobs, batch processing, and file transfers using Tidal Automation. The tool includes a variety of automation features, including event-based scheduling, sophisticated dependency management, and exception handling.

Vetted Review
Tidal by Redwood
1 year of experience