Name: TL Connects
Price: 199 USD
Author: TL Connects

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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TL Connects is a text marketing platform offered by TL Connects that aims to assist businesses in building a large customer database and facilitating communication through text messages. The product is designed to cater to businesses of various sizes, ranging from local stores to national chains. It is commonly used in industries such as restaurants, coffee shops, yogurt & ice cream shops, quick-service restaurants, and juice & smoothie bars.

## Key Features

**In-Store Sign-Up & Loyalty Kiosk**: According to TL Connects, the platform provides an LTE-enabled custom loyalty kiosk that can be strategically placed at the point-of-sale or hostess station, potentially increasing sign-ups by up to 10 times. The kiosk allows customers to easily enroll in loyalty programs, track their offers, and receive time-stamped text notifications when redeeming offers at the kiosk.

**In-Store QR Codes & Custom Mobile Web App**: TL Connects offers a touch-free solution through QR codes that direct customers to a personalized mobile web app. By scanning the QR code using their phone's camera app, customers can sign up, check-in, redeem offers, and more. This feature aims to help businesses build a comprehensive customer database for effective text communication.

**Keyword Opt-in Program**: TL Connects allows businesses to create and promote keywords online through various channels. Customers can simply text the keyword to a designated phone number to opt-in to a text club. Unique keywords can be used to track the effectiveness of SMS marketing campaigns and target specific customers, facilitating the growth of a receptive customer database.

**Text Message Types (MMS and SMS)**:
- **MMS (image, up to 640 characters)**: According to TL Connects, the platform supports MMS messages, enabling businesses to engage customers with images or GIFs. These visually appealing messages reportedly have a higher response rate, up to 25%, and can accommodate up to 640 characters of accompanying text to showcase food or products.
- **SMS (up to 160 characters)**: TL Connects also supports SMS messages, allowing businesses to efficiently deliver short and concise messages to their customers. This feature is particularly useful when a shorter message is sufficient.

**Trigger-based Automated Texts**: TL Connects enables businesses to set up automated text messages triggered by specific events. For example, businesses can send an MMS with links to their social media and website one hour after a customer signs up. Automated texts can also be utilized to request customers' birthdays and send them special offers, aiming to enhance customer engagement and loyalty.


Great Marketing Tool: Users have found TL Connects to be a valuable marketing tool for their businesses, with many stating that it has helped them effectively promote their offers and engage with customers. 

Economical and User-Friendly: TL Connects is appreciated by users for being an economical option that doesn't require extensive computer knowledge. Many reviewers mentioned that the software is accessible even for less tech-savvy individuals, making it a user-friendly choice.

Flexibility in Customization: Users have praised TL Connects for its flexibility, mentioning that it can be easily customized to meet the unique needs of different establishments. This ability to tailor the software according to individual preferences has been well-received by customers.

Expensive with limited value: Some users have expressed dissatisfaction with the price of TL Connects, feeling that the software is expensive and does not provide enough value in return.

Stability issues with iPads: Several reviewers have reported experiencing problems with the stability of iPads when using TL Connects. This has led to frustrations as they encountered glitches and connectivity issues, particularly when trying to connect to the POS system.

Limitations in reporting capabilities: Users have mentioned a limitation in the reporting feature of TL Connects. They feel that administrators should have more monitoring capabilities to better track and analyze customer data for their loyalty programs.

TL Connects has become an invaluable tool for businesses looking to effectively promote and market their products. With its user-friendly interface, users have found it easy to navigate and utilize the software's features. By utilizing TL Connects, businesses have been able to connect with their customers in a more efficient and personalized manner.

One key use case of TL Connects is its ability to reach out to customers, both new and repeat. By leveraging the software's features, businesses are able to send reminders and updates about their products or services, leading to improved communication with their customer base. This has proven effective in bringing customers back into stores and driving foot traffic, ultimately resulting in increased conversions and revenue.

Another important use case of TL Connects is its tracking capabilities. The software allows users to monitor guest activity on a daily basis, enabling them to track check-ins, redemptions, and offers. This data provides valuable insights into customer behavior and preferences, allowing businesses to refine their marketing strategies and tailor their offerings accordingly.

Users of TL Connects highly recommend the software due to its positive impact on their businesses. From improved communication with customers to increased foot traffic and revenue, businesses have experienced tangible benefits from using TL Connects. Its seamless functionality and user-friendly nature have made it a go-to solution for many looking to effectively market their products and engage with their customer base.

Basic

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Inbound

Outbound SMS

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SMS Marketing

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Overview

What is TL Connects?