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Trend Micro Email Security

Trend Micro Email Security

Overview

What is Trend Micro Email Security?

Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other…

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Recent Reviews

TrustRadius Insights

Trend Micro Email Security has been highly effective in addressing the issue of spam and junk mail for organizations. Users have found the …
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Quick setup and go!

9 out of 10
August 28, 2023
we sell the solution to our customers. The mail is routed to trendmicro servers where it is checked and then returned to our mailserver.
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Popular Features

View all 7 features
  • Threat Detection (6)
    9.1
    91%
  • Anti-malware (6)
    9.1
    91%
  • Management Tools (6)
    9.1
    91%
  • Customizability (6)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Trend Micro Email Security?

Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

9
Avg 8.4
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Product Details

What is Trend Micro Email Security?

Trend Micro Email Security Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other hosted and on-premises email solutions.

Reviewers rate End-to-End Encryption highest, with a score of 9.5.

The most common users of Trend Micro Email Security are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trend Micro Email Security has been highly effective in addressing the issue of spam and junk mail for organizations. Users have found the software to be efficient in encrypting emails and seamlessly syncing with Microsoft Office 365. Its ability to scan emails and protect systems from viruses that often come as attachments has been praised by customers. Additionally, users have reported that Trend Micro Email Security has helped them understand the proper methods of dealing with spam and virus messages, including instances of cryptolocker. The software allows for maximum configuration, enabling users to customize their domain's security settings. It also provides an added layer of protection by alerting users of any suspicious activity within their console. As a critical component of mail security, Trend Micro Email Security is actively used by every mailbox in organizations, safeguarding against targeted and untargeted attacks. Customers have relied on this product for 5-6 years, highlighting its significance in providing effective email security. It is implemented both internally and sold as a solution to customers, further showcasing its effectiveness. With features like customizable rules for checking mail, managing spam, specifying attachment size, as well as blacklist and whitelist options, users can tailor their email security according to their organization's needs. The ability to search logs and understand which rules have been applied to each incoming mail is highly valued by users. Organizations use Trend Micro Email Security as their gateway security service, relying on it for spam protection, email filtering, email encryption, and data loss prevention. Users depend on this product to detect and prevent malicious emails, spam, and phishing attempts. While some users find it slightly challenging to use, overall they highly recommend Trend Micro Email Security for its robust email protection capabilities.

Email Encryption: Users have found Trend Micro Email Security to be very helpful in protecting emails from hackers through its email encryption feature. Several reviewers have mentioned how this feature has provided an added layer of security to their communication.

Effective Spam and Virus Scans: Many users have acknowledged the effectiveness of the email spam and virus scans provided by Trend Micro Email Security. They appreciate how these features are great for detecting known threats such as spam, malware, malicious URLs, and graymail. Reviewers also mention that the software is able to detect unknown threats like malware and suspicious URLs, providing a comprehensive level of protection.

Enhanced Filtering Mechanisms: A significant number of users highlight the various filters and detection mechanisms offered by Trend Micro Email Security to enhance email security. The keyword filter and domain filter are particularly mentioned as helpful tools for spam and threat detection. Additionally, the ability to whitelist or blacklist specific emails or domains is appreciated by many reviewers as an effective way to manage incoming emails.

False positives: Some users have mentioned that there are instances of false positives, indicating that the software may not effectively distinguish between legitimate emails and potential threats. This can lead to important emails being marked as spam or malicious.

Lack of clarity on policy aggressiveness thresholds: Users have expressed the need for better explanation regarding policy aggressiveness thresholds, such as what 'Highest' means. The current documentation or user interface does not provide sufficient clarity on this aspect of the software, making it difficult for users to configure the filtering settings according to their preferences.

High memory usage impacting system performance: Several reviewers have noted that the software consumes significant memory resources, causing their computers to slow down. This high resource usage can hinder overall system performance and productivity.

Attribute Ratings

Reviews

(1-6 of 6)
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August 28, 2023

Quick setup and go!

Score 9 out of 10
Vetted Review
Verified User
we sell the solution to our customers. The mail is routed to trendmicro servers where it is checked and then returned to our mailserver. You can create rules for checking mail, spam, attachment size, you can specify blacklist or whitelist, search the logs to understand which rules have been applied to each single incoming mail.
  • spam and threat detection
  • whitelist/blacklist
  • search in logs to find problem or errors
  • sometimes there are false positive and you have to check logs and rules and create exceptions
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider. you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
Neeraj Jangid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spam or junk mail was the biggest issue at too many organizations, so the best solution is Trend Micro Email Security it's a perfect Cloud based App Security system. It's good to encrypt email and very easy to sync with Microsoft Office 365 also, good for scanning the email to protect our system from viruses. :)
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
  • I don't think Trend Micro Email Security missed Something, it's a full Package of mail security.
Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.
Jonathan Gozdziewski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Most of the viruses we see now days come as an attachment in an email.
Trend Micro Email Security helped the company by allowing users to understand the
proper methods of destroying spam and virus messages.
I have seen some instances of cryptolocker and advised to get some email security.
This product allows maximum configuration for your domain to security as best as possible.
Alerts you of suspicious activity within your console.
  • Email Spam and Virus Scans
  • User Acknowledgement
  • Great Support
  • More Remote Features
  • Better scripting capabilities
  • Deployment innovations
Trend Micro Email Security is well suited for business with over 100 users that have hard time with
spoofing, spam and malware within email functionality.
It would not be well suited in a smaller environment that has more of a handle of these type of issues.
It could be more of a hassle and too much for smaller environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it at my company to ensure any malicious emails attempts, spam, phishing gets detected. It is good protection but can be a little difficult to use. Stopped every malicious file we attempted to download and blocked every phishing scheme and malicious website we tried to access. Highly recommend TrendMicro.
  • Spam filter.
  • Phishing detection.
  • Bad websites.
  • Malicious files.
  • Take less memory resources, so the computer does not slow down.
  • More frequent product updates.
  • Make it easier to set up.
It is great when opening websites as there is web recognition technology. This software blocks the entire suspicious website where if a threat originated, displaying warning messages and adding additional information about each threat, and why the website was blocked in the detailed activity reports.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trend Micro Email Security is actively used for every mailbox in our entire organization, by everyone without exception. We have been using it for 5-6 years as the most important link of our mail security chain. The greater the importance of security today, the more important is mail protection in case of targeted, untargeted attacks from outside.
  • Mail analytics SPF, DKIM and DMARC
  • Known threats (spam, malware, malicious URLs and graymail)
  • Unknown threats (malware, url) detection
  • Keyword Filter, Domain Filter.
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
It does not matter whether the service you receive mail from is local exchange, cloud Microsoft Office 365 or any other email service provider.In your domain management, you forward your MX records to the Inbound Servers area in the Domain interface of Trend Micro Email Security itself. And all your incoming emails go through Trend Micro Email Security first.In the same way, you open the outbound servers side and the protection starts.
Score 7 out of 10
Vetted Review
ResellerIncentivized
Our organization uses Trend Micro Email Security as our gateway security service for spam protection, email filtering, email encryption, and data loss prevention. We also implement and manage Trend Micro Email Security as our sole email security platform for our customers. Trend Micro's email security enables us to protect both ourselves and our customers from both external email threats and internal data loss.
  • Policy creation and customization are quick and easy for both inbound and outbound emails.
  • Logs are easy to search.
  • End user email quarantine digests are convenient.
  • Needs better explanation of policy aggressiveness thresholds (e.g., what does "Highest" mean?).
Trend Micro Email Security is ideal for environments where an advanced level of gateway email protection (such as spam filtering, email impersonation protection, data loss prevention, etc.) is needed.
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