Name: What is Cityworks?
Uploaded: 2021-08-06T17:24:15.000Z
Duration: 1 min 46 s
Description: What is Cityworks?

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Feature Management

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Workflow

Enterprise

Accounting

Accounts Receivable

CTRM

Travel Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Change and Configuration Management

Cloud Migration

Cloud Storage

Configuration Management

Data Deduplication

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Migration

Mobile Data Security

Mobile Identity

Network Performance Monitoring

SaaS Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Security

Aviation

Banking

Geographic Information

Insurance Agency Management

Insurance Claims Management

Physical Therapy

Vertical-Specific

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ArcGIS

Based on user reviews, there are several recommendations for CityWorks. The three most common recommendations are: 

1. Thoroughly research GIS data compatibility before using CityWorks. Users emphasize the importance of understanding how CityWorks integrates with GIS data. They recommend conducting thorough research and ensuring that the system is compatible with their existing GIS data. This step is seen as crucial for seamless integration and long-term success.

2. Pay attention to data setup for long-term success. Users highlight the significance of properly setting up the data in CityWorks. They stress that investing time and effort into configuring the data correctly can lead to significant benefits in the long run. By ensuring accurate and well-organized data, users can maximize the effectiveness of CityWorks as a management tool.

3. Consider the need for a third-party consultant when implementing CityWorks. Some users suggest considering the assistance of a third-party consultant during the implementation process. This recommendation stems from the complex nature of enterprise-scale systems like CityWorks. Engaging a consultant with expertise in CityWorks can help businesses navigate potential challenges and optimize their use of the system.

Overall, users find CityWorks to be a worthwhile investment for enterprise-scale systems, but they stress the importance of thorough research on GIS data compatibility, attention to detail in data setup, and considering the support of a third-party consultant when implementing the software.

Cityworks from Trimble is a versatile software that helps solve several business problems for its users. With its streamlined workflows and simplified application processes, Cityworks makes it easier for customers to interact with local governments while also improving efficiency for staff members. Users have noted that this software enables greater collaboration across departments and allows for the tracking of the life cycle of assets, which is crucial for effective urban forestry and municipal asset management. Additionally, Cityworks facilitates interdisciplinary use between various departments, unlocking the full potential of the software and improving business processes citywide in areas such as water and wastewater, electric, and building maintenance.

Cityworks also proves to be valuable in reducing bureaucratic hurdles. For local governments, the licensing and permitting process is streamlined from five steps to just one, saving time and resources. Users have found that Cityworks effectively organizes incoming information from customers, helping staff address issues promptly and ensuring a timely response and closure. Moreover, the software aids in work order control and cost tracking by assigning costs to activities, allowing departments to track expenses more accurately on assets.

In summary, Cityworks solves numerous business problems for its users by simplifying application processes, enabling collaboration across departments, supporting urban forestry and municipal asset management efforts, streamlining licensing and permitting procedures, organizing customer information effectively, addressing transportation issues, facilitating work order control and cost tracking, and helping departments respond efficiently to issues. These capabilities make Cityworks an essential tool for local governments looking to improve their operations and provide better services to their community.

Built exclusively on Esri® ArcGIS® technology, the Cityworks web GIS-centric™ platform, from Trimble company Cityworks headquartered in Sandy, Utah (acquired late in 2019) combines the authoritative asset inventory in a geodatabase with business process applications for managing workflow, scheduling resources, and prioritizing activities.

Cityworks from Trimble

Municipal

Trimble delivers products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB).

Trimble

What is Cityworks?

Cityworks is the leading GIS-centric asset management and community development solution designed to fully leverage your organization's investment in Esri’s ArcGIS. It’s more than just inspections, work orders, and managing permits--Cityworks integrates your data, teams, community, and systems together to help improve operations from top to bottom.

Learn more at www.cityworks.com.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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