Trulioo Reviews and Ratings

Reliability: Trulioo's reliability is highly appreciated by users. Several reviewers have noted minimal downtime and quick, professional resolution of occasional issues. Users found Trulioo's low-maintenance nature made day-to-day operations much easier for them.

Customer Service: Trulioo's customer service stands out to many reviewers as being fast, attentive, effective, and supportive of their business needs. The support team was always willing to assist with inquiries or queries from the sales staff who followed up on questions to the development support team that provided sound examples and assistance to any problems.

Ease of Use: Many users found Trulioo's platform easy to use due in no small part because its embedded waterfall option helped increase positive results for them. Additionally, they appreciated the simple API and identity verification services that were very helpful in regions like Canada and USA. Finally, they found it easy to create accounts for other colleagues in need which allowed them to verify information for global merchants on one platform making it a one-stop-shop meeting their use case when onboarding individuals from different countries.