Trustmatic (discontinued)

Score10 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for Trustmatic (discontinued) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Fantastic fraud detection capabilities: Users have praised Trustmatic for its fantastic fraud detection capabilities, with several reviewers stating that it has successfully caught potential instances of fraud. This demonstrates the software's commitment to ensuring the security and accuracy of identity verification for businesses.

Easy integration with API: Trustmatic is commended by users for its easy integration with an API, making it simple to use right from the start. Reviewers have mentioned that the documentation provided by Trustmatic is thorough and easy to follow, further facilitating the integration process.

Highly responsive support team: The support team at Trustmatic is highly responsive and helpful, according to users. Many reviewers have experienced positive interactions with the support team and have received prompt assistance whenever needed.

Reviews

3 Reviews

Perfect IDV vendor for crypto platform

Rating: 10 out of 10

September 18, 2023

Use Cases and Deployment Scope

We use Trustmatic for KYC. Once our users want to deposit money into our fintech platform and start trading, they need to go through our KYC process which is now supported by Trustmatic. Thankfully, it no longer takes minutes like it used to with a previous vendor. Now it takes on average 25-30 seconds and we also minimized the number of manual verifications.

Pros

Saves time on manual verification
Fast and seamless integration
Supporting over 13k IDs all over the world

Likelihood to Recommend

We are very satisfied with Trustmatic. It provides multiple layers of fraud detection, which is crucial, especially in the crypto world. The integration was seamless and took about 1 month, including some minor personalization of the interface. Last, but not least, we are able to catch really suspicious-looking IDs or selfies and protect our reputation, which is very important to us.

Verified User

C-Level Executive in Marketing (11-50 employees)

Vetted Review

1 year of experience

Simplify Users' Verification Without Endangering Their Data

Rating: 10 out of 10

March 31, 2023

Use Cases and Deployment Scope

Ensuring the security and accuracy of identity verification is essential for any business, and Trustmatic understands this. Its fantastic fraud detection can catch several potential instances of fraud. Moreover, you can integrate it seamlessly via API. Their documentation is clear and easy to follow, and their support team is always ready to help solve any problem and answer any questions or concerns. The same applies to the onboarding process. The software is designed to streamline the onboarding process, making it quick and straightforward for users to verify their identities. Users can complete the entire process in less than a minute with just a few clicks, reducing time and effort. In addition, it's possible to try its features in a free trial without any commitments. And last but not least, their ability to cover over 135 languages and 11 000 government-issued documents helps meet international KYC requirements. With a solution such as Trustmatic, it is easy to go globally and quickly and efficiently onboard clients and users without sacrificing accuracy or security.

Pros

High level of protection of client's personal data and their identities
Support of more than 135 languages and covering over 11k government-issued documents worldwide - international KYC requirements are easy to meet
Easy and fast onboarding without unnecessary steps

Cons

There's nothing in this moment we think is missing.

Likelihood to Recommend

Trustmatic is best for businesses that use facial recognition or ID verification when accessing their system. It uses AI to protect clients from identity fraud. Clients' data is completely safe since the technology can identify fake documents and distinguish live photos from traps. It searches for images through databases to prevent unwanted users from entering the system.

Barbora Bončová

Product Marketing Specialist in Marketing at Luigi's Box (51-200 employees)

Vetted Review

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Trustable Trustmatic

Rating: 10 out of 10

March 14, 2023

Use Cases and Deployment Scope

Trustmatic for us is an all-in-one verification process solution that enables us to do it on the scale. They support every single document in every country we have ever needed, they meet KYC requirements and they offer 1-1 onboarding, which dramatically reduces the time spent on any useless administration tasks.

Pros

Support of all documents/countries
Various layers of fraud detection
Great API integration

Cons

Native integrations

Likelihood to Recommend

Trustmatic is great if you are working with personal information, and its accuracy affects your overall business revenue. I would say it's mostly suitable for businesses with hundreds of customers, but it heavily depends on your pricing model. I think it might not be suitable for businesses with low amount of verifications, since there might not be positive ROI.

Matej Kukucka

CMO (Chief Marketing Officer) in Marketing at StreamBee (11-50 employees)

Vetted Review

1 year of experience

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Simplify Users' Verification Without Endangering Their Data

Rating: 10 out of 10

March 31, 2023

Use Cases and Deployment Scope

Pros

High level of protection of client's personal data and their identities
Support of more than 135 languages and covering over 11k government-issued documents worldwide - international KYC requirements are easy to meet
Easy and fast onboarding without unnecessary steps

Cons

There's nothing in this moment we think is missing.

Likelihood to Recommend

Barbora Bončová

Product Marketing Specialist in Marketing at Luigi's Box (51-200 employees)

Vetted Review

View profile