Skip to main content
TrustRadius
VideoAsk by Typeform

VideoAsk by Typeform

Overview

What is VideoAsk by Typeform?

VideoAsk, from Typeform, allows the user to get face-to-face with prospects, customers or audience through (asynchronous) video.

Read more

Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Start

$0

Cloud
per month 20 mins of video or audio processing per month

Grow

$30

Cloud
per month 100 mins of video or audio processing per month

Brand

$50

Cloud
per month 200 mins of video or audio processing per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.videoask.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30 per month 100 mins of video or audio processing per month
Return to navigation

Product Details

What is VideoAsk by Typeform?

VideoAsk by Typeform Video

How does VideoAsk work? | VideoAsk Tutorial

VideoAsk by Typeform Integrations

VideoAsk by Typeform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

VideoAsk by Typeform has proven to be a versatile tool that solves various business problems for its users. One of the key benefits is the automation of processes, allowing users to capture, process, and manage submissions more efficiently. This has significantly reduced tedious and time-consuming tasks, enabling businesses to focus on more critical aspects of their operations.

Another valuable use case of VideoAsk is as a digital conversation ice breaker for sales leads. Users have found that it helps establish a connection with clients and facilitate communication in a unique and engaging way. By using VideoAsk, businesses have been able to create memorable first impressions, increasing the likelihood of serious inquiries and generating added referrals.

Incorporating VideoAsk into job application processes has also proven to be highly beneficial. It streamlines the verification process for submissions, making it more efficient. This has helped businesses save time and resources while ensuring that the right candidates move forward in the hiring process.

Additionally, customers have appreciated the convenience offered by VideoAsk when it comes to asking questions about complex digital products. Being able to record their answers and having VideoAsk handle the rest has made it easier for them to provide valuable feedback and insights. This has helped businesses better understand their customers' needs and preferences, facilitating product improvements and development.

Furthermore, colleagues have found VideoAsk instrumental in collaborating effectively. By requesting recorded responses from each other using prompts provided by the software, they have been able to streamline communication and enhance collaboration within their teams. The editing capabilities of VideoAsk further contribute to seamless teamwork.

Lastly, VideoAsk has enabled businesses to create video-based customer journeys, gather testimonials, and engage customers in a unique format. By leveraging this interactive tool, they have been able to enhance customer engagement and interaction, leading to increased satisfaction and stronger brand loyalty.

Overall, VideoAsk offers a range of capabilities that solve various business problems across industries. From automating processes to improving customer engagement and streamlining hiring processes, this software has provided valuable solutions for its users.

Users commonly recommend the following:

  1. Have a good plan and effective operation: Users suggest that having a clear plan and effective operational strategy is essential for using VideoAsk successfully. This recommendation emphasizes the importance of setting goals and objectives, as well as developing a structured approach to utilizing the software.

  2. Adopt a human-first approach: Reviewers highly recommend integrating VideoAsk into business operations to establish a more human-centric interaction with customers. By utilizing video clips and personalized responses, businesses can enhance customer engagement and create a more personalized experience.

  3. Replace chat bots with VideoAsk: Many users suggest replacing traditional chat bots on websites with the VideoAsk widget. This recommendation aims to improve conversion rates by providing a more interactive and engaging customer experience through video communication.

Overall, users advise planning carefully, taking a human-first approach, and leveraging VideoAsk's capabilities to maximize customer engagement and drive better results for their businesses.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why

Great for scaling User Research!

Rating: 10 out of 10
October 31, 2023
MC
Vetted Review
Verified User
VideoAsk by Typeform
1 year of experience
We managed to run user research using VideoAsk remotely, in different languages and then use Zapier to translate the transcripts and automatically upload them into Dovetail. This was a lot cheaper than hiring user research contracts in foreign languages.
  • Zapier Integration
  • Helping users debug and check microphones, cameras etc were working
  • Hidden Fields
  • Logic
Scaling user research abroad.
Maybe less appropriate if doing sales outreach.
  • Video response
  • Zapier Integration
  • Saved probably $1000's on contractors to do user research
Sprig did not help users debug microphones or cameras not working and resulted in a lot of failed and wasted participant sessions.
Return to navigation