TrustRadius: an HG Insights company

VideoAsk by Typeform

Score10 out of 10

3 Reviews and Ratings

What is VideoAsk by Typeform?

VideoAsk, from Typeform, allows the user to get face-to-face with prospects, customers or audience through (asynchronous) video.

Great for scaling User Research!

Use Cases and Deployment Scope

We managed to run user research using VideoAsk remotely, in different languages and then use Zapier to translate the transcripts and automatically upload them into Dovetail. This was a lot cheaper than hiring user research contracts in foreign languages.

Pros

  • Zapier Integration
  • Helping users debug and check microphones, cameras etc were working
  • Hidden Fields
  • Logic

Cons

  • Can't think of any!

Most Important Features

  • Video response
  • Zapier Integration

Return on Investment

  • Saved probably $1000's on contractors to do user research

Alternatives Considered

Sprig