Great for scaling User Research!
October 31, 2023

Great for scaling User Research!

Matthew Carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Grow

Overall Satisfaction with VideoAsk by Typeform

We managed to run user research using VideoAsk remotely, in different languages and then use Zapier to translate the transcripts and automatically upload them into Dovetail. This was a lot cheaper than hiring user research contracts in foreign languages.
  • Zapier Integration
  • Helping users debug and check microphones, cameras etc were working
  • Hidden Fields
  • Logic
  • Can't think of any!
  • Video response
  • Zapier Integration
  • Saved probably $1000's on contractors to do user research
Sprig did not help users debug microphones or cameras not working and resulted in a lot of failed and wasted participant sessions.

Do you think VideoAsk by Typeform delivers good value for the price?

Yes

Are you happy with VideoAsk by Typeform's feature set?

Yes

Did VideoAsk by Typeform live up to sales and marketing promises?

Yes

Did implementation of VideoAsk by Typeform go as expected?

Yes

Would you buy VideoAsk by Typeform again?

Yes

Scaling user research abroad.
Maybe less appropriate if doing sales outreach.