Name: Untap Compete
Author: Untap

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### Customer Support Excellence
Users consistently laud Untap Compete for its unwavering commitment to providing top-notch customer support. The general sentiment among reviewers is that the support team is highly responsive, knowledgeable, and goes above and beyond to address any inquiries or issues promptly. Customers appreciate the user-friendly interface and the ease of reaching out to the support team for assistance. The overall consensus is that Untap Compete's customer support excellence is a key factor in their satisfaction with the platform.

### User Experience and Interface Design
Users consistently highlight Untap Compete's user experience and interface design as standout features of the platform. They appreciate the ease of navigation, customization options, and the responsiveness of the support team in enhancing their overall experience. The intuitive interface and user-friendly design contribute significantly to the positive feedback received, making Untap Compete a preferred choice for many users seeking a streamlined and efficient platform for their needs.

### Technical Support and Features
Users have expressed satisfaction with the prompt and efficient technical support provided by Untap Compete's team. The availability of a wide range of features has also been highlighted as a strong point, making it easy for users to manage competitions effectively. However, some users have suggested the addition of more options for incorporating multimedia elements like videos and images, indicating a desire for further enhancement in this aspect.

### Application and Submission Management
Users consistently praise Untap Compete for its streamlined and efficient management of applications, submissions, and program engagement. The platform's ability to handle the entire pipeline from call for applications to selection has been a standout feature for many users. Untap Compete's application, analysis, and reporting capabilities have also garnered positive feedback, with users noting the ease of use and effectiveness in managing submissions. Additionally, the platform's scoring system has been commended for its accuracy and reliability in evaluating applicants. Through its comprehensive approach to application and submission management, Untap Compete has established itself as a valuable technology partner in various entrepreneurship support programs, facilitating the process of building dedicated incubation and acceleration call for applications websites and engaging with participants effectively.

### Evaluation and Scoring Processes
While some users appreciate the ease of setting up the website and the responsiveness of the Untap team in customizing the entry form, others express concerns about the limited evaluation options and the complexity of the platform for administrators. The need for more intuitive scoring processes and a wider range of question types for evaluation is highlighted as areas for improvement. Additionally, the desire for judges to work in parallel phases and for a more user-friendly interface is emphasized by users.

### Program Phases and Implementation
Users consistently highlight Untap Compete's program phases and implementation as key strengths of the platform. The customizable phases and streamlined implementation process have garnered positive feedback, with users commending the efficiency and effectiveness of managing applications and engaging with participants. The ability to navigate through multiple phases smoothly has been particularly appreciated, contributing to a seamless experience for both organizers and participants. Despite some minor suggestions for improvement, the overall sentiment towards Untap Compete's program phases and implementation remains highly favorable.

Untap Compete is an all-in-one competition management platform designed to assist organizations of all sizes in planning, launching, managing, and evaluating various types of programs. According to the vendor, this versatile platform caters to a wide range of professions and industries, including startup programs, student programs, creative contests, innovation challenges, and online hackathons.

## Key Features

**Intuitive Platform with Customizable Workflows**: According to the vendor, Untap Compete offers an intuitive platform with customizable workflows, allowing users to streamline program management. With drag-and-drop form builders and customizable landing pages, users can create tailored submission forms and branded program experiences.

**Multi-Round Programs**: Untap Compete supports multi-round programs, enabling organizations to run multiple submission and evaluation rounds based on their program needs. This feature allows for a more comprehensive and structured assessment process, as claimed by the vendor.

**Easy Judging**: The platform provides features such as anonymous judging, multiple judging rounds, and the ability to form judging panels, according to the vendor. These features simplify the judging process and aim to ensure fairness and impartiality.

**Integration with Social Media**: According to the vendor, users can integrate their programs with social media platforms to enhance engagement and share program updates with a wider audience. This feature is intended to increase program visibility and participant interaction.

**Public Voting Capabilities**: Untap Compete allows for public voting, enabling the public to vote for their favorite projects and determine a people's choice winner, as stated by the vendor. This feature is aimed at promoting inclusivity and engagement within the program.

**Support for Large Media and Attachments**: The platform supports the upload of large media and attachments, allowing participants to submit their work without limitations, according to the vendor. This feature accommodates diverse program requirements and encourages participants to effectively showcase their projects.

**Best-in-Class Support**: According to the vendor, Untap provides best-in-class support to ensure the success of users' programs. Users have access to a dedicated customer success manager who can provide program-related consultancy and technical support.

**Assistance in Program Planning and Design**: The experienced customer success team assists users in planning and designing their programs, aligning program objectives with the platform's capabilities, according to the vendor. They provide guidance in program concept formulation, mechanics, timeline, and outreach strategies.

**Customization Support**: Untap Compete offers website design customization support, helping users create a program landing page that attracts the right audience, as claimed by the vendor. Additionally, content templates for program websites, emails, and other communication messages are provided to facilitate effective program information conveyance.

**Program Performance Analysis**: According to the vendor, users can access custom reports that analyze program participation and performance, providing valuable insights to improve future programs. This feature aims to help organizations evaluate the success of their programs and make data-driven decisions.

Easy-to-use Portal: Reviewers have consistently praised the Untap Compete portal for its user-friendly interface and straightforward navigation. Many users have found the platform to be intuitive, even for non-technical individuals, allowing them to easily navigate through different stages of voting and access necessary features.

Excellent Customer Service: Numerous reviewers have commended Untap Compete for its exceptional customer service and support. Users appreciate the prompt responsiveness of the support team, who are available via email and chat. Regularly scheduled virtual meetings further contribute to a positive experience by addressing any questions or concerns promptly.

Customizable Features: The flexibility of Untap Compete's software has garnered positive feedback from multiple reviewers. Users value the ability to customize various aspects such as video uploads, phases, round scores, and table filters according to their specific needs. This customization feature enhances the overall user experience and allows for greater adaptability in managing competitions or hackathons.

Lack of Integration with MS Office365: Some users have expressed frustration over the absence of integration with MS Office365, noting that it would have made their tasks easier. 

Limited Customization Options: Several reviewers have mentioned that they encountered limitations in customizing the software to meet their specific needs. This has led to a need for extra technical support during the customization stage, indicating a lack of clarity or ease in this process.

Absence of Meeting Functionality: A common concern raised by users is the lack of setting and conducting meetings on the platform. This limitation can hinder collaboration and communication within teams, especially for virtual events or remote work scenarios.

Untap Compete has proven to be an invaluable tool for managing design contests and filtering candidates through multiple phases, according to users. With its comprehensive features, Untap Compete provides a single portal for all the necessary details and feedback, saving users both time and resources. Users have found it particularly useful in photography competitions, as it allows for the effective storage and access of large images. 

The exceptional customer support and responsiveness of Untap Compete have received high praise from customers. Users have appreciated the prompt handling of inquiries, ensuring a smooth experience throughout their interactions with the product. Additionally, startups have benefitted from using Untap Compete for over 4 years in startup competitions, finding that it facilitates a seamless and efficient application process.

Untap Compete has also played a vital role as a technology partner in entrepreneurship support programs. By streamlining the process of building dedicated incubation and acceleration websites, managing submissions, and engaging with participants, Untap Compete has contributed to creating a more efficient and organized system. As a result of utilizing Untap Compete, companies like ICEALEX have established themselves as leaders in sector-specific incubators and accelerators in their region.

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Untap Compete

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What is Untap Compete?