Features
Top Performing Features
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.2
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 6
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.7
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.9
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.7
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 6
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.9
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.6
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6.1
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.3
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.5
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.4
Workflow and Scale
The software helps manage employee workflows at scale.
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.2