Userlike

The most common pros and likes that customers mention when using Userlike are:

• Ease of use: Userlike is easy to set up and has straightforward tutorials. This makes it a great option for businesses who are looking to trial a live chat widget on their website without too much effort.

• Analytical insight: Customers appreciate the level of analytical insight provided by Userlike, saying that it provides helpful insights about helpdesk performance and web traffic data.

• Customer support: The customer care team is effective and quick to respond if needed.

• Chat Butler: The “Chat Butler” chatbot feature handles easy questions from users, helping the support team focus on complex problems. It can also answer simple questions during weekends when the support team is off duty.