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Userlike
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Score 7.9 out of 101
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Userlike
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    About Userlike

    Userlike is a live chat software that allows website visitors to connect with service operators in the moment of greatest need - when a question pops up while browsing product pages.

    The vendor says Userlike was designed to work great on any device whether customers are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone. The vendor’s value proposition is that Userlike guarantees an optimal live chat experience.

    According to the vendor, key benefits of Userlike include:

    • Bring your website to life
    • Create happy and long-term customers
    • Raise your conversion rate by 20%

    Additionally, the vendor says over 10,000 SMEs and leading businesses around the world are already creating long-term customer relationships with Userlike. The vendor offers a forever free plan.

    Categories:  Live Chat

    Userlike Features

    Has featureChat window customization
    Has featureBusiness tool integrations
    Has featureNative chatbot
    Has featureProactive chat invitations
    Has featureOperator groups
    Has featureAnalytics
    Has featureWeb visitor guiding
    Has featureMobile optimized
    Has featureCanned responses
    Has featureFacebook Messenger & Telegram support

    Userlike Screenshots

    Userlike Integrations

    Userlike Competitors

    LiveEngage, Olark, LiveChat, Drift, Zendesk, Smartsupp, TawkTo, LiveZilla, iAdvize

    Pricing

    Has featureFree Trial Available?Yes
    Has featureFree or Freemium Version Available?Yes
    Has featurePremium Consulting/Integration Services Available?Yes
    Entry-level set up fee?No
    EditionPricing DetailsTerms
    Free$01 Operator, 1 Chat Widget, unlimited chats
    Team$293 Operators, 3 Chat Widgets, unlimited history, basic customization, integrations
    Corporate$995 Operators, 5 Chat Widgets, Analytics, Messenger Channels, full customization
    Business$29910 Operators, 10 Chat Widgets, phone support, White Label, API, advanced website integration, Skill-based Routing
    Flexupon requestunlimited Operators, unlimited Chat Widgets, unlimited Organizations, Customer Success Manager, onboarding workshops, enterprise agreements, 24/7 support

    Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.

    Userlike Customer Size Distribution

    Consumers
    10%
    Small Businesses (1-50 employees)
    30%
    Mid-Size Companies (51-500 employees)
    40%
    Enterprises (> 500 employees)
    20%

    Userlike Support Options

     Free VersionPaid Version
    Live Chat
    Email
    FAQ/Knowledgebase
    Social Media
    Video Tutorials / Webinar
    Phone

    Userlike Technical Details

    Deployment Types:SaaS
    Operating Systems: Unspecified
    Mobile Application:No
    Supported Countries:worldwide: Germany, USA, UK, India, France, Spain, Portugal, Brazil, Netherlands, Austria, Switzerland, Italy
    Supported Languages: Arabic, Czeck, German, Danish, English, Spanish, Finish, French, Icelandic, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish