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Userlike Scorecard Summary
Userlike is a live chat software that allows website visitors to connect with service operators in the moment of greatest need - when a question pops up while browsing product pages.
The vendor says Userlike was designed to work great on any device whether customers are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone. The vendor’s value proposition is that Userlike guarantees an optimal live chat experience.
According to the vendor, key benefits of Userlike include:
- Bring your website to life
- Create happy and long-term customers
- Raise your conversion rate by 20%
Additionally, the vendor says over 10,000 SMEs and leading businesses around the world are already creating long-term customer relationships with Userlike. The vendor offers a forever free plan.
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|Free||$0||1 Operator, 1 Chat Widget, unlimited chats|
|Team||$29||3 Operators, 3 Chat Widgets, unlimited history, basic customization, integrations|
|Corporate||$99||5 Operators, 5 Chat Widgets, Analytics, Messenger Channels, full customization|
|Business||$299||10 Operators, 10 Chat Widgets, phone support, White Label, API, advanced website integration, Skill-based Routing|
|Flex||upon request||unlimited Operators, unlimited Chat Widgets, unlimited Organizations, Customer Success Manager, onboarding workshops, enterprise agreements, 24/7 support|
Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
Userlike Customer Size Distribution
|Small Businesses (1-50 employees)||30%|
|Mid-Size Companies (51-500 employees)||40%|
|Enterprises (> 500 employees)||20%|
Userlike Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Userlike Technical Details
|Supported Countries:||worldwide: Germany, USA, UK, India, France, Spain, Portugal, Brazil, Netherlands, Austria, Switzerland, Italy|
|Supported Languages:||Arabic, Czeck, German, Danish, English, Spanish, Finish, French, Icelandic, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish|