Userpilot - an easy way to pilot your users towards success
Use Cases and Deployment Scope
We implemented Userpilot as a way to help onboard our new users. It walks them through all of the ins-and-outs of the product right there in the application. With limited resources, Userpilot allowed non-coders contribute to the product in a fast and easy manner.
Pros
- Support is responsive and knowledgeable
- Easy to implement
- Provides sufficient data to tell the right story
Cons
- The plugin for creating content is a bit clunky
- Limitations on content design
- The Web App used to manage the content and subscription is pretty slow
Most Important Features
- Dev-less implementation
- Expansive data collection and analysis
- Responsive support team
Return on Investment
- Trial conversion rate increased
- Retention rate increased
- Very little maintenance required by our dev team