Valian

Valian is a front desk platform for dental practices. Its AI teammate, Amy, answers patient phone calls 24/7, books appointments directly into the practice management system the office already uses, and sends reminders, confirmations, and recall outreach by text and email.

Key capabilities:

- Phone coverage: every inbound call is answered around the clock, including lunch hours, evenings, and weekends. Missed calls receive an automatic text back within about a minute so new patients are not lost to voicemail.

- Scheduling: appointments are booked while the patient is on the call and written straight into the connected practice management system, with confirmations and rescheduling handled over text.

- Real-time insurance verification: eligibility checks run automatically before appointments across more than 1,100 payers, including 750+ dental payers with instant responses, returning plan details and patient cost estimates to the front desk.

- Digital intake: patients complete registration and consent forms from their phone before the visit.

Valian is priced on usage rather than seats: $1.00 per call minute, $0.25 per SMS or email, $2.50 per insurance verification, and $10 per month per phone number, with no platform fee and no contract. Practices typically go live in about a day. Amy never gives medical advice; anything clinical is routed to the practice team.