TrustRadius: an HG Insights company

What is Vepaar?

Vepaar is an all-in-one solution designed to streamline online business management, with a specific focus on leveraging WhatsApp for customer engagement and sales. This comprehensive platform caters to small to medium-sized businesses, including e-commerce companies, retailers, service providers, freelancers, and digital marketers. According to the vendor, Vepaar offers a range of features that aim to enhance customer interactions and boost sales in various professional fields and industries.

Key Features

WhatsApp CRM: According to the vendor, Vepaar allows users to build customer profiles, record details and conversations, utilize sales funnels to convert leads into customers, and easily access and sync WhatsApp chats and media files with the AutoSave Chat feature.

Online Store Management: The vendor claims that Vepaar enables businesses to sell physical and digital products with customizable options, configure checkout settings, efficiently manage inventory, and offer multiple payment integrations for customer convenience.

WhatsApp Polls: Vepaar provides the functionality to create polls and collect client feedback. According to the vendor, users can view real-time results publicly or privately, regulate poll status, and export results for analysis. Additionally, Vepaar offers multi-lingual polls to engage customers in their preferred language.

WhatsApp Link Generator: The vendor states that Vepaar allows users to generate customized WhatsApp links for easy customer contact. Users can add default messages for initiating conversations, share links on social media platforms, and export poll results in various formats.

HubSpot + WhatsApp Integration: According to the vendor, Vepaar seamlessly integrates with HubSpot, enabling users to create and update contacts from WhatsApp, sync messages for easy reference, and manage tickets and deals. The integration aims to enhance the efficiency of sales and support teams.

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based, Mac, Windows, Linux, Chromebook, Android, iPhone, iPad