Name: Vepaar
Price: 4.99 USD
Author: 7Span

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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### Sales Tracking
Users appreciate Vepaar's sales tracking capabilities for providing them with a comprehensive and user-friendly platform to manage leads, track inquiries, and convert them into sales efficiently. The interface is commended for its organization of products, CRM integration, and effective sales funnels. Additionally, the integration of WhatsHash has proven to be a powerful tool for in-house sales representatives, enabling them to showcase products to customers through WhatsApp, leading to positive feedback and increased convenience for customers in placing orders.

### Marketing and Outreach
Users also express some concerns regarding missing features in Vepaar's marketing and outreach capabilities. These include the need for enhancements such as bulk import options for product upgrades, printing orders, erasing products and categories, duplicating categories and products, obtaining reference codes for product classification, white-labeling for agencies, additional online payment solutions, multilingual support for the shop area, improved font for WhatsApp messages, social media sharing options for products, and more customization features. Despite these areas for improvement, users generally find Vepaar's marketing and outreach functionalities to be user-friendly and effective in managing leads and implementing marketing strategies.

### E-commerce Integration
Users generally praise Vepaar's e-commerce integration capabilities. They appreciate the ease of setting up an online store and the intuitive functions that allow for quick and efficient management of product listings. The integration with WhatsApp for direct orders and real-time notifications is highlighted as a valuable feature that enhances the selling process. While some users mention minor missing features or improvements that could be made to the online store functionality, overall, the sentiment towards Vepaar's e-commerce integration remains positive.

### Customer Management
Users generally praise Vepaar's customer management capabilities, highlighting its effectiveness in managing contacts, understanding customer preferences, and facilitating communication with customers. The platform's ability to streamline customer interactions, provide personalized services, and enhance customer retention has garnered positive feedback from users across various business sizes. Additionally, the ease of use and comprehensive features for managing customer relationships have been commended by reviewers, indicating a strong aspect of Vepaar's offerings in the realm of customer management.

### Contact Organization
Users seem to unanimously praise Vepaar's contact management features. They appreciate the ease of syncing WhatsApp contacts to the database, assigning funnels and tags to contacts, and utilizing quick replies for efficient follow-ups. The system's simplicity and effectiveness in organizing contacts have garnered positive feedback, with users highlighting the time-saving benefits and newbie-friendly implementation. While some users have mentioned minor issues with custom fields and tag systems, overall, Vepaar's contact organization capabilities have been well-received for streamlining communication and enhancing customer management.

### Product Catalog Management
User sentiment regarding Vepaar's product catalog management capabilities is quite diverse. While some users appreciate the integrated features like WhatsApp connectivity and CRM functionalities, others express concerns about the need for updates, particularly in bulk inventory uploads and support for local payment gateways. The platform's ability to streamline product listings, manage categories, and facilitate real-time interactions through WhatsApp integration receives praise from some users. However, there are consistent requests for enhancements such as additional product categories, real-time synchronization with WhatsApp, and integration with popular payment methods like PayPal. Despite these mixed opinions, users acknowledge the convenience of listing products in a user-friendly interface and the potential for further improvements in Vepaar's product catalog management features.

### Reporting and Analytics
Users appreciate Vepaar's robust reporting and analytics features for effectively managing leads, tracking inquiries, and converting them into sales. The ability to tag and filter contacts, along with the convenience of quick replies, streamlines communication processes and saves valuable time. However, some users express concerns about the lack of automation integration and link tracking capabilities, which could enhance the platform's overall performance in analyzing customer interactions and campaign effectiveness.

Vepaar is an all-in-one solution designed to streamline online business management, with a specific focus on leveraging WhatsApp for customer engagement and sales. This comprehensive platform caters to small to medium-sized businesses, including e-commerce companies, retailers, service providers, freelancers, and digital marketers. According to the vendor, Vepaar offers a range of features that aim to enhance customer interactions and boost sales in various professional fields and industries.

## Key Features

**WhatsApp CRM**: According to the vendor, Vepaar allows users to build customer profiles, record details and conversations, utilize sales funnels to convert leads into customers, and easily access and sync WhatsApp chats and media files with the AutoSave Chat feature.

**Online Store Management**: The vendor claims that Vepaar enables businesses to sell physical and digital products with customizable options, configure checkout settings, efficiently manage inventory, and offer multiple payment integrations for customer convenience.

**WhatsApp Polls**: Vepaar provides the functionality to create polls and collect client feedback. According to the vendor, users can view real-time results publicly or privately, regulate poll status, and export results for analysis. Additionally, Vepaar offers multi-lingual polls to engage customers in their preferred language.

**WhatsApp Link Generator**: The vendor states that Vepaar allows users to generate customized WhatsApp links for easy customer contact. Users can add default messages for initiating conversations, share links on social media platforms, and export poll results in various formats.

**HubSpot + WhatsApp Integration**: According to the vendor, Vepaar seamlessly integrates with HubSpot, enabling users to create and update contacts from WhatsApp, sync messages for easy reference, and manage tickets and deals. The integration aims to enhance the efficiency of sales and support teams.

Users of Vepaar have experienced a range of benefits and solved various business problems. They have found the advanced features of Vepaar to be instrumental in addressing inefficiencies in contact management, visibility on the sales process, personalizing communications, and fostering collaboration between team members. This has resulted in increased sales, improved customer retention, and enhanced overall business efficiency. The availability of all CRM features on mobile devices has proven especially advantageous, particularly for small businesses looking to streamline their operations. Furthermore, Vepaar's evolution from its earlier version as WhatsHash into an eCommerce solution has been praised by long-time users who have witnessed significant improvements over the years. The support provided by Vepaar has also been highly regarded for its efficiency and responsiveness. Users appreciate the platform's ability to save customer information, providing a sense of security in case of data loss. Moreover, companies of all sizes have benefited from the adaptability and user-oriented approach of WhatsHash, leveraging it to develop online shops, qualify clients more efficiently, and cultivate lasting relationships with customers.

Basic

Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. 

The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs.

The product also has an integrated project management module.

Standard

Professional

Ultimate

Plus

Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

Vepaar

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

7Span

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Vepaar

Overview

What is Vepaar?